A Web-Based System for Observing and Analyzing Computer Mediated Communications

Authors:
Madeth May;Sebastien George;Patrick Prevot
Affiliations:
INSA Lyon, France;INSA Lyon, France;INSA Lyon, France
Venue:
WI '06 Proceedings of the 2006 IEEE/WIC/ACM International Conference on Web Intelligence
Year:
2006

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Abstract

Tracking data of user's activities resulting from Computer Mediated Communication (CMC) tools (forum, chat, etc.) is often carried out in an ad-hoc manner, which either confines the reusability of data in different purposes or makes data exploitation difficult. Our research works are biased toward methodological challenges involved in designing and developing a generic system for tracking user's activities while interacting with asynchronous communication tools like discussion forums. We present in this paper, an approach for building a Web-based system for observing and analyzing user activity on any type of discussion forums.