Physicians' Resistance toward Healthcare Information Technologies: A Dual-Factor Model

  • Authors:
  • Anol Bhattacherjee;Neset Hikmet

  • Affiliations:
  • University of South Florida;University of South Florida

  • Venue:
  • HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
  • Year:
  • 2007

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Abstract

This paper proposes and validates a theory of physician resistance toward IT usage by drawing on prior research in the resistance to change literature and a recent dual-factor model of IT usage. This theory elaborates the interdependent and asymmetric effects of resistance vis-à-vis current usage predictors such as behavioral intention. Additionally, we propose perceived threats as a salient determinant of user resistance in the IT usage context. The resulting model is empirically supported via a survey of practicing physicians at a large acute-care hospital in the southeastern United States. Implications of this research for IT research and practice are discussed.