ReBEC: a method for capturing experience during software development projects
EKAW'10 Proceedings of the 17th international conference on Knowledge engineering and management by the masses
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Project teams represent both a mechanism for accomplishing work and an opportunity for learning within organizations. This paper investigates how an organization can learn from its project teams. It presents a case study of a complete experiential learning cycle within a single organization's new product development process. Post-mortem feedback was collected from the broad spectrum of organizational participants and the ten project teams that were operating simultaneously. This feedback was analyzed using an issue-focused approach, and learning was assessed based on actionable knowledge: the changes made to the process for future projects..