BDI-agents for agile goal-oriented business processes
Proceedings of the 7th international joint conference on Autonomous agents and multiagent systems: industrial track
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MACE '08 Proceedings of the 3rd IEEE international workshop on Modelling Autonomic Communications Environments
BPM '08 Proceedings of the 6th International Conference on Business Process Management
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Electronic Commerce Research
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Proceedings of the 33rd International Conference on Software Engineering
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CAiSE'11 Proceedings of the 23rd international conference on Advanced information systems engineering
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Service Oriented Computing and Applications
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Journal of Database Management
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This paper outlines an autonomic approach to business process management using goal-oriented principles and autonomous agent technology employing the well-known BDI method. We discuss how the structure of common business processes can be mapped onto goal-oriented models where achievement points are represented by goals and the task structures used to reach them are represented by plans. The flexibility afforded by this approach implies that autonomic feedback loops are created between the business process incarnation and its autonomous controller, which may be extended to the multiple process case where several controllers interact to form extended feedback relationships. We introduce a set of technologies designed to deliver these features in real-world applications and support the position with a case study in the domain of Engineering Change Management.