Planetary-scale views on a large instant-messaging network
Proceedings of the 17th international conference on World Wide Web
Catching instant messaging worms with change-point detection techniques
LEET'08 Proceedings of the 1st Usenix Workshop on Large-Scale Exploits and Emergent Threats
Internet traffic modeling by means of Hidden Markov Models
Computer Networks: The International Journal of Computer and Telecommunications Networking
Analyzing patterns of user content generation in online social networks
Proceedings of the 15th ACM SIGKDD international conference on Knowledge discovery and data mining
CrossTalk: scalably interconnecting instant messaging networks
Proceedings of the 2nd ACM workshop on Online social networks
Secure instant messaging in enterprise-like networks
Computer Networks: The International Journal of Computer and Telecommunications Networking
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Instant messaging (IM) has become increasingly popular due to its quick response time, its ease of use, and possibility of multitasking. It is estimated that there are several millions of instant messaging users who use IM for various purposes: simple requests and responses, scheduling face to face meetings, or just to check the availability of colleagues and friends. Despite its popularity and user base, little has been done to characterize IM traffic. One reason might be its relatively small traffic volume, although this is changing as more users start using video or voice chats and file attachments. Moreover, all major instant messaging systems route text messages through central servers. While this facilitates firewall traversal and gives instant messaging companies more control, it creates a potential bottleneck at the instant messaging servers. This is especially so for large instant messaging operators with tens of millions of users and during flash crowd events. Another reason for the lack of previous studies is the difficulty in getting access to instant messaging traces due to privacy concerns. In this paper, we analyze the traffic of two popular instant messaging systems, AOL Instant Messenger (AIM) and MSN/Windows Live Messenger, from thousands of employees in a large enterprise. We found that most instant messaging traffic is due to presence, hints, or other extraneous traffic. Chat messages constitute only a small percentage of the total IM traffic. This means, during overload, IM servers can protect the instantaneous nature of the communication by dropping extraneous traffic. We also found that the social network of IM users does not follow a power law distribution. It can be characterized by a Weibull distribution. Our analysis sheds light on instant messaging system design and optimization and provides a scientific basis for instant messaging workload generation.