A guide to simulation (2nd ed.)
A guide to simulation (2nd ed.)
Utility function assessment on a micro-computer: an interactive procedure
Annals of Operations Research
Strategic Decision Making
A decision support system for multiattribute utility evaluation based on imprecise assignments
Decision Support Systems
Computers and Industrial Engineering
A decision support system for public logistics information service management and optimization
Decision Support Systems
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This paper deals with the selection of a supplier for cleaning services in a European public underground transportation company as established in the European Community directives, where several conflicting criteria, such as improving service levels and reducing total service costs, must be taken into account simultaneously. The problem is analyzed in depth using the decision analysis methodology, and a decision support system, the Generic Multi-Attribute Analysis system, is used to allay the operational difficulties involved. This system can deal with incomplete information about decision-maker preferences, accounts for uncertainty about offer performance, and uses so-called decision-making with partial information to identify the best offer, taking advantage of imprecise inputs.