A framework for network quality monitoring in the VoIP environment

  • Authors:
  • Ana Flàvia M. de Lima;Leandro S. G. de Carvalho;José Neuman de Souza;Edjair de Souza Mota

  • Affiliations:
  • Teleinformatics Engineering Department, Federal University of Cearà, Campus do Pici, Bloco, térreo sala da RNP, Fortaleza, CE, Brazil;Computer Science Department, Federal University of Amazonas (UFAM), Coroado, Manaus, AM, Brazil;Teleinformatics Engineering Department, Federal University of Cearà, Campus do Pici, Bloco, térreo sala da RNP, Fortaleza, CE, Brazil;Computer Science Department, Federal University of Amazonas (UFAM), Coroado, Manaus, AM, Brazil

  • Venue:
  • International Journal of Network Management
  • Year:
  • 2007

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Abstract

Monitoring speech quality in Voice over IP (VoIP) networks is important to ensure a minimal acceptable level of speech quality for IP calls running through a managed network. Information such as packet loss, codec type, jitter, end-to-end delay and overall speech quality enables the network manager to verify and accurately tune parameters in order to adjust network problems. The present article proposes the deployment of a monitoring architecture that collects, stores and displays speech quality information about concluded voice calls. This architecture is based on our proposed MIB (Management Information Base) VOIPQOS, deployed for speech quality monitoring purposes. Currently, the architecture is totally implemented, but under adjustment and validation tests. In the future, the VOIPQOS MIB can be expanded to automatically analyze collected data and control VoIP clients and network parameters for tuning the overall speech quality of ongoing calls.