Criteria used in selecting effective requirements elicitation procedures

  • Authors:
  • Alta van der Merwe;Paula Kotzé

  • Affiliations:
  • University of South Africa, UNISA;University of South Africa, UNISA

  • Venue:
  • Proceedings of the 2007 annual research conference of the South African institute of computer scientists and information technologists on IT research in developing countries
  • Year:
  • 2007

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Abstract

New methods, methodologies and procedures are often introduced within information systems without discussing the effectiveness thereof. We investigate the effectiveness of a requirements elicitation procedure for deriving process model structures. There were three activities that 'rigged' this study before comments were possible on the effectiveness of the requirements elicitation procedure: identification of the characteristics that the procedure adhered to, investigating the usefulness of the procedure, and using the procedure. Each of these activities is discussed. The higher education institution is used as illustrative case domain.