Benefits of an item-centric enterprise-data model in logistics services: A case study

  • Authors:
  • Mikko Rönkkö;Mikko Kärkkäinen;Jan Holmström

  • Affiliations:
  • Industrial Engineering and Management, Helsinki University of Technology, POB 5500, FI-02015 HUT, Finland;Industrial Engineering and Management, Helsinki University of Technology, POB 5500, FI-02015 HUT, Finland;Industrial Engineering and Management, Helsinki University of Technology, POB 5500, FI-02015 HUT, Finland

  • Venue:
  • Computers in Industry
  • Year:
  • 2007

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Abstract

The paper uses a case example to present a novel way of building enterprise information systems. The objective is to bring forth the benefits of an item-centric systems design in environments that require real-time material visibility, such as in logistics service provision. The methodology employed is case study and metadata modeling. Managers of SE Makinen, a Finnish car distribution company were interviewed on the implementation and operation of their award winning enterprise system. The case example was then analyzed using a generic metadata model of item-centric systems. The main finding of the paper is that introducing an item-centric model facilitated responsive service in the distribution of automobiles. The practical implications are that when starting to develop a new enterprise system, managers in logistics services should consider an item-centric design solution as an option to the conventional location-based design for enterprise-data models.