Information-seeking strategies of novices using a full-text electronic encyclopedia
Journal of the American Society for Information Science
Information retrieval using a hypertext-based help system
ACM Transactions on Information Systems (TOIS)
Characterizing browsing strategies in the World-Wide Web
Proceedings of the Third International World-Wide Web conference on Technology, tools and applications
Revisitation patterns in World Wide Web navigation
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Web search behavior of Internet experts and newbies
Proceedings of the 9th international World Wide Web conference on Computer networks : the international journal of computer and telecommunications netowrking
Empirical studies of end-user information searching
Journal of the American Society for Information Science
Associating search and navigation behavior through log analysis: Research Articles
Journal of the American Society for Information Science and Technology
Relevance for browsing, relevance for searching
Journal of the American Society for Information Science and Technology
Journal of Information Science
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This paper presents early findings of a unique analysis that related questionnaire data to site usage as recorded in the transaction log reports of ScienceDirect, for the same people. Its focus is the differences in the online behaviour of three types of navigational users: those accessing the site via a gateway (either via a reference hyperlink or subject search facility), those using the on site search facility and those employing menus. Towards this end 16,865 sessions were analysed and grouped by navigational entry and compared over three types of online behaviour: the viewing of articles in press (AIP), the number of different journals viewed in a session and the viewing of old material. A strong association was found between form of navigation and behavioural trait. Those using menus were more likely to view AIPs, while those using the search facility were more likely to view a greater number of different journals and were more likely to view older material. This supports a hypothesis proposed by Nicholas et al. (2006) that use of the online searching facility increases the visibility of material irrespective of journal and age and results in a greater use of older material and a more diverse journal use compared to other online and off-line information retrieval methods. Although research has been undertaken on the different strategies that users employ to navigate and find their way around a collection of content (e.g. a digital library), this we believe is the first time the effect of different navigational strategies on outcomes (for example, what is viewed) has been investigated.