Making knowledge work in virtual teams

  • Authors:
  • Dominic M. Thomas;Robert P. Bostrom;Marianne Gouge

  • Affiliations:
  • Emory University, Atlanta, GA;University of Georgia, Athens, GA;HCI, Oahu, HI

  • Venue:
  • Communications of the ACM
  • Year:
  • 2007

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Abstract

"I've been working in computers for years, and only the simplest stuff works 90% of the time."---A virtual team leader reflecting on technology facilitation.