The Usability Engineering Life Cycle
Computer
“User sensitive inclusive design”— in search of a new paradigm
CUU '00 Proceedings on the 2000 conference on Universal Usability
Towards a practical inclusive design approach
CUU '00 Proceedings on the 2000 conference on Universal Usability
Semiotics in information systems engineering
Semiotics in information systems engineering
Participatory Design: Principles and Practices
Participatory Design: Principles and Practices
Web Engineering: Creating a Discipline among Disciplines
IEEE MultiMedia
Usage-Centered Engineering for Web Applications
IEEE Software
Designing for dynamic diversity: interfaces for older people
Proceedings of the fifth international ACM conference on Assistive technologies
Supporting Web Development in the OPEN Process: Additional Tasks
COMPSAC '01 Proceedings of the 25th International Computer Software and Applications Conference on Invigorating Software Development
Bridging the gap: between accessibility and usability
interactions - Bridging the gap
Countering design exclusion through inclusive design
CUU '03 Proceedings of the 2003 conference on Universal usability
Interação com conteúdo complementar para apoio ao entendimento de programas televisivos
Proceedings of the IX Symposium on Human Factors in Computing Systems
HCI'13 Proceedings of the 15th international conference on Human-Computer Interaction: users and contexts of use - Volume Part III
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Although Web Standards, guidelines, checklists, techniques, methods and tools have been proposed and evaluated by the academic community and practitioners to improve Web accessibility and usability, efforts are still necessary to fit all those design artifacts in a design framework that deeply considers the multiplicity and diversity of users. This work presents the concepts and challenges of design for inclusion and combines contributions coming from some disciplines, especially Human-Computer Interaction, Organizational Semiotics and Software Engineering, to address the challenges that the users' differences bring to the process of constructing web-based systems applications and their interfaces. A process model for the inclusive design of information systems in the Web is delineated.