Enterprise architecture planning: developing a blueprint for data, applications and technology
Enterprise architecture planning: developing a blueprint for data, applications and technology
Mainstream objects: an analysis and design approach for business
Mainstream objects: an analysis and design approach for business
The capability maturity model: guidelines for improving the software process
The capability maturity model: guidelines for improving the software process
Techniques for business process redesign: tying it all together
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User and task analysis for interface design
User and task analysis for interface design
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
The invisible computer
The usability engineering lifecycle: a practitioner's handbook for user interface design
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Software for use: a practical guide to the models and methods of usage-centered design
Software for use: a practical guide to the models and methods of usage-centered design
Managing software requirements: a unified approach
Managing software requirements: a unified approach
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Exploring Requirements: Quality Before Design
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Usage-Centered Engineering for Web Applications
IEEE Software
Proceedings of the 25th International Conference on Software Engineering
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Journal of Software Maintenance: Research and Practice - Special issue: Process diversity
Design para a inclusão: desafios e proposta
IHC '06 Proceedings of VII Brazilian symposium on Human factors in computing systems
User-Centered Design Stories: Real-World UCD Case Studies
User-Centered Design Stories: Real-World UCD Case Studies
Journal of Biomedical Informatics
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INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction
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MBEERTS'07 Proceedings of the 2007 International Dagstuhl conference on Model-based engineering of embedded real-time systems
Knowledge management challenges in collaborative design of a virtual call centre
KES'11 Proceedings of the 15th international conference on Knowledge-based and intelligent information and engineering systems - Volume Part II
Accessible user interface framework for severely physically disabled people
ICCHP'06 Proceedings of the 10th international conference on Computers Helping People with Special Needs
Proceedings of the 10th Brazilian Symposium on on Human Factors in Computing Systems and the 5th Latin American Conference on Human-Computer Interaction
Proceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems
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Focusing on the user early in the development process goes a long way toward improving product quality and eliminating rework. In this article, the authors show how their company is working toward this goal.