Heuristic evaluation of user interfaces
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
User interface evaluation in the real world: a comparison of four techniques
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
International Journal of Man-Machine Studies
Finding usability problems through heuristic evaluation
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Comparison of empirical testing and walkthrough methods in user interface evaluation
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A mathematical model of the finding of usability problems
INTERCHI '93 Proceedings of the INTERCHI '93 conference on Human factors in computing systems
Managing your documentation projects
Managing your documentation projects
Communications of the ACM
Cost-justifying usability
Usability inspection methods
The pluralistic usability walkthrough: coordinated empathies
Usability inspection methods
Enhancing the explanatory power of usability heuristics
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The trouble with computers
The mythical man-month (anniversary ed.)
The mythical man-month (anniversary ed.)
Global interface design: a guide to designing international user interfaces
Global interface design: a guide to designing international user interfaces
Scenario-based design: envisioning work and technology in system development
Scenario-based design: envisioning work and technology in system development
Low vs. high-fidelity prototyping debate
interactions
ACM Computing Surveys (CSUR)
International users interface
Field methods casebook for software design
Field methods casebook for software design
User and task analysis for interface design
User and task analysis for interface design
GUI design handbook
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
The usability engineering lifecycle: a practitioner's handbook for user interface design
The usability engineering lifecycle: a practitioner's handbook for user interface design
Learning where to look: location learning in graphical user interfaces
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing Web Usability: The Practice of Simplicity
Designing Web Usability: The Practice of Simplicity
The Business Value of Computers: An Executive's Guide
The Business Value of Computers: An Executive's Guide
The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience
The Inmates Are Running the Asylum
The Inmates Are Running the Asylum
Don't Make Me Think!: A Common Sense Approach to Web Usability
Don't Make Me Think!: A Common Sense Approach to Web Usability
User-Centered Design: An Integrated Approach with Cdrom
User-Centered Design: An Integrated Approach with Cdrom
Interaction Design
Information Architecture for the World Wide Web
Information Architecture for the World Wide Web
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
A Practical Guide to Usability Testing
A Practical Guide to Usability Testing
Project Management for the Design Professional
Project Management for the Design Professional
The Psychology of Menu Selection: Designing Cognitive Control at the Human/Computer Interface
The Psychology of Menu Selection: Designing Cognitive Control at the Human/Computer Interface
The Usability Problem Taxonomy: A Framework for Classificationand Analysis
Empirical Software Engineering
A Practical Guide to Usability Testing
A Practical Guide to Usability Testing
About Face 2.0: The Essentials of Interaction Design
About Face 2.0: The Essentials of Interaction Design
Beyond Borders: Web Globalization Strategies
Beyond Borders: Web Globalization Strategies
Managing interdisciplinary relationships: lessons learned from the field
interactions - Bridging the gap
Usability and Internationalization of Information Technology (Volume in the Human Factors/Ergonomics Series)
Identifying gaps between HCI, software engineering, and design, and boundary objects to bridge them
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Building ease of use into the IBM user experience
IBM Systems Journal
The Elements of User Experience: User-Centered Design for the Web
The Elements of User Experience: User-Centered Design for the Web
Here, there, anywhere: remote usability testing that works
CITC5 '04 Proceedings of the 5th conference on Information technology education
Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques
Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques
Don't Make Me Think: A Common Sense Approach to the Web (2nd Edition)
Don't Make Me Think: A Common Sense Approach to the Web (2nd Edition)
The Culturally Customized Web Site: Customizing Web Sites for the Global Marketplace
The Culturally Customized Web Site: Customizing Web Sites for the Global Marketplace
Cost-Justifying Usability: An Update for the Internet Age
Cost-Justifying Usability: An Update for the Internet Age
The Persona Lifecycle: Keeping People in Mind Throughout Product Design
The Persona Lifecycle: Keeping People in Mind Throughout Product Design
Object-Oriented Interface Design: IBM Common User Access Guidelines
Object-Oriented Interface Design: IBM Common User Access Guidelines
Observing the User Experience: A Practitioner's Guide to User Research (Morgan Kaufmann Series in Interactive Technologies) (The Morgan Kaufmann Series in Interactive Technologies)
Creating Breakthrough Products: Innovation from Product Planning to Program Approval
Creating Breakthrough Products: Innovation from Product Planning to Program Approval
The user is always right: a practical guide to creating and using personas for the web
The user is always right: a practical guide to creating and using personas for the web
Information Architecture: Blueprints for the Web
Information Architecture: Blueprints for the Web
Communicability design and evaluation in cultural and ecological multimedia systems
CommunicabilityMS '08 Proceedings of the 1st ACM international workshop on Communicability design and evaluation in cultural and ecological multimedia system
Managing user experience teams: lessons from case studies, establishing best practices
CHI '11 Extended Abstracts on Human Factors in Computing Systems
Invited panel: managing UX teams: insights from executive leaders
CHI '12 Extended Abstracts on Human Factors in Computing Systems
Managing user experience teams: lessons from case studies, and establishing best practices
CHI '12 Extended Abstracts on Human Factors in Computing Systems
UX management: current and future trends
CHI '13 Extended Abstracts on Human Factors in Computing Systems
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Intended for both the student and the practitioner, this is the first user-centered design casebook. It follows the Harvard Case study method, where the reader is placed in the role of the decision-maker in a real-life professional situation. In this book, the reader is asked to perform analysis of dozens of UCD work situations and propose solutions for the problem set. The problems posed in the cases cover a wide variety of key tasks and issues facing practitioners today, including those that are related to organizational/managerial topics, UCD methods and processes, and technical/ project issues. The benefit of the casebook and its organization is that it offers the new practitioner (as well as experienced practitioners working in new settings) the valuable practice in decision-making that one cannot get by reading a book or attending a seminar.*The first User-Centered Design Casebook, with cases covering the key tasks and issues facing UCD practitioners today.*Each chapter based on real world cases with complex problems, giving readers as close to a real-world experience as possible.* Offers "the things you don't learn in school," such as innovative and hybrid solutions that were actually used on the problems discussed.