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Global garden: a vision of the universal scoring device
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KONEKT: connecting the audience through judging at the Olympic games
CHI '04 Extended Abstracts on Human Factors in Computing Systems
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Procuring a usable system using unemployed personas
Proceedings of the third Nordic conference on Human-computer interaction
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CHI '06 Extended Abstracts on Human Factors in Computing Systems
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DUX '05 Proceedings of the 2005 conference on Designing for User eXperience
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DIS '06 Proceedings of the 6th conference on Designing Interactive systems
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Optimal audio-visual representations for illiterate users of computers
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SVSb: simple and visual storyboards: developing a visualisation method for depicting user scenarios
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Information Technologies and International Development
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AVI '08 Proceedings of the working conference on Advanced visual interfaces
Evaluating Children's Interactive Products: Principles and Practices for Interaction Designers
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A streamlined interface documentation methodology for mobile user interfaces
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The Usability of Music Theory Software: The Analysis of Twelve-Tone Music as a Case Study
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A expressão da diversidade de usuários no projeto de interação com padrões e personas
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BCS-HCI '07 Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 1
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UAHCI '09 Proceedings of the 5th International on ConferenceUniversal Access in Human-Computer Interaction. Part II: Intelligent and Ubiquitous Interaction Environments
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Contact through canvas: an entertaining encounter
Personal and Ubiquitous Computing
International Journal of Technology Enhanced Learning
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UAHCI'07 Proceedings of the 4th international conference on Universal access in human-computer interaction: applications and services
User interaction design for a wearable and IT based heart failure system
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction platforms and techniques
Using personas and scenarios as an interface design tool for advanced driver assistance systems
UAHCI'07 Proceedings of the 4th international conference on Universal access in human-computer interaction: ambient interaction
XP'07 Proceedings of the 8th international conference on Agile processes in software engineering and extreme programming
Rapidly exploring application design through speed dating
UbiComp '07 Proceedings of the 9th international conference on Ubiquitous computing
How a human-centered approach impacts software development
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
A study on the form of representation of the user's mental model-oriented ancient map of China
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction
User-centred design approach for a community website with social software
OCSC'07 Proceedings of the 2nd international conference on Online communities and social computing
Instant card technique: how and why to apply in user-centered design
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
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The Essential Persona Lifecycle: Your Guide to Building and Using Personas
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Through the looking glass of immaterial labor
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The state of the art in end-user software engineering
ACM Computing Surveys (CSUR)
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Collaboration personas: a new approach to designing workplace collaboration tools
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Extending web engineering models and tools for automatic usability validation
Journal of Web Engineering
Bridging the gender and generation gap by ICT applying a participatory design process
Personal and Ubiquitous Computing
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Layout of multiple views for volume visualization: a user study
ISVC'06 Proceedings of the Second international conference on Advances in Visual Computing - Volume Part II
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CGI'06 Proceedings of the 24th international conference on Advances in Computer Graphics
An application framework for nomadic, collaborative applications
DAIS'06 Proceedings of the 6th IFIP WG 6.1 international conference on Distributed Applications and Interoperable Systems
SG'05 Proceedings of the 5th international conference on Smart Graphics
CIA'06 Proceedings of the 10th international conference on Cooperative Information Agents
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
IHCI'10 Proceedings of the 2010 international conference on Interaction Design & International Development
Multidirectional knowledge extraction process for creating behavioral personas
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Proceedings of the 10th Brazilian Symposium on on Human Factors in Computing Systems and the 5th Latin American Conference on Human-Computer Interaction
Tisch digital tools supporting board games
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A HCI technique for improving requirements elicitation
Information and Software Technology
An information system to support the engineering designer
Journal of Intelligent Manufacturing
Integrating heterogeneous tools into model-centric development of interactive applications
MODELS'07 Proceedings of the 10th international conference on Model Driven Engineering Languages and Systems
On the brink of adulthood: a qualitative study of adolescent engagement with the internet
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Igwana: a text-free search interface
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Emphasizing dysfunctional group dynamics in collaboration personas: specification of an approach
CHI '13 Extended Abstracts on Human Factors in Computing Systems
DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: health, learning, playing, cultural, and cross-cultural user experience - Volume Part II
A service design on driving like living
DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: web, mobile, and product design - Volume Part IV
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From the Publisher:Dear Reader,In the eight years since this book was first published, the ideas that seemed do radical at first have become standard models across the industry. Many practicioners have adopted them and seen dramatic improvements in their products. This book would not have been possible without the commitment of the many organizations over the past decade that hired Cooper, my design consulting company. They demonstrated a great measure of self-confidence to break from the pack. By the same token, the many brilliant and talented people who have worked at Cooper have pushed the limits of my original thinking far beyond where I started. They have put their professional reputations on the line to prove that there is a higher standard and better ways to achieve it. In this significantly revised and expanded edition of the book, Robert Reimann and I have rewritten and reorganized every page. Together we have: Updated examples to reflect the current state of the art, and included more examples from Cooper design solutions Included references to recent technology and industry developments Added an entirely new section covering Cooper's Goal-Directed Design methods such as personas, goals, and scenarios in detail Added new chapters on visual design, as well as interaction design issues for embedded systems and the Web Added a bibliography of design reference sources Thanks for joining me in the pursuit of better software, happier programmers and designers, more successful businesses, and extremely satisfied users. Sincerely, Alan Cooper Founder & Chairman of the Board Cooper Author Biography: Alan Cooper is a pioneering software inventor, programmer, designer, and theorist. He is credited with creating what many regard as the first serious business software for microcomputers, and is widely known as the "Father of Visual Basic." For the last decade, Alan's interaction design consulting firm, Cooper, has helped companies invent powerful, usable, desirable software and improve digital product behavior through the use of Alan's unique methodology the Goal-Directed process. A cornerstone of this method, the use of personas, has been widely adopted since it was first described in Alan's second book, The Inmates are Running the Asylum. A best-selling author and popular speaker, Alan is a tireless advocate for integrating design into business practice and for humanizing technology. Robert Reimann has spent the past 15 years pushing the boundaries of digital products as a designer, writer, lecturer, and consultant. He has led dozens of design consulting projects for startups and Fortune 500 clients alike. Upon joining Cooper in 1996, Robert led the development and refinement of many Goal-Directed Design methods described in About Face 2.0. He has lectured at major universities and to international industry audiences, and he is a member of the industry advisory board for the Institute of Design at the University of California, Berkeley.