User and task analysis for interface design
User and task analysis for interface design
Usability engineering: scenario-based development of human-computer interaction
Usability engineering: scenario-based development of human-computer interaction
Online Communities: Designing Usability and Supporting Socialbilty
Online Communities: Designing Usability and Supporting Socialbilty
Contextual Design: Defining Customer-Centered Systems
Contextual Design: Defining Customer-Centered Systems
Interaction Design
About Face 2.0: The Essentials of Interaction Design
About Face 2.0: The Essentials of Interaction Design
Think different: increasing online community participation using uniqueness and group dissimilarity
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Social software and web 2.0 live on the fact that people want to share and collaborate. This feeling of connecting with each other as well as helping and sharing information can be used in different domains. We think social software can be used to build dynamic online communities and subsequently can be used to improve the relationships between community members and stimulate them to be more active community members. To make sure the website is usable by all people and to make it approachable for all people to be active on a community website, we involved the users in an early stage of the design process. With the results of the user studies we designed the website, after which iterative usability tests took place. In this paper, we discuss a case study of the design of a community website around an interactive page in a local newspaper, using social software and their interaction with the real life community.