The effects of computer animation on adult learning and retrieval tasks
Journal of Computer Based Instruction
International Journal of Man-Machine Studies
International Journal of Man-Machine Studies
Animated demonstrations for exploratory learners
Interacting with Computers
The cross-GUI handbook for multiplatform user interface design
The cross-GUI handbook for multiplatform user interface design
Journal of the American Society for Information Science
A seven-dimensional approach to graphics
SIGDOC '96 Proceedings of the 14th annual international conference on Systems documentation: Marshaling new technological forces: building a corporate, academic, and user-oriented triangle
Assessing dynamics in computer-based instruction
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Icon and symbol design issues for graphical user interfaces
International users interface
Designing icons and visual symbols
Conference Companion on Human Factors in Computing Systems
Designing a graphical user interface for healthcare workers in rural India
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Evaluating animations as student aids in learning computer algorithms
Computers & Education
The ICON Book: Visual Symbols for Computer Systems and Documentation
The ICON Book: Visual Symbols for Computer Systems and Documentation
The (in)effectiveness of animation in instruction
CHI '01 Extended Abstracts on Human Factors in Computing Systems
International Journal of Human-Computer Studies - Special issue: Interactive graphical communication
Design considerations for a financial management system for rural, semi-literate users
CHI '03 Extended Abstracts on Human Factors in Computing Systems
About Face 2.0: The Essentials of Interaction Design
About Face 2.0: The Essentials of Interaction Design
Design studies for a financial management system for micro-credit groups in rural india
CUU '03 Proceedings of the 2003 conference on Universal usability
Visualizing health: imagery in diabetes education
Proceedings of the 2003 conference on Designing for user experiences
Development of a symbol system for use in the health care industry
DUX '05 Proceedings of the 2005 conference on Designing for User eXperience
Storyboarding: an empirical determination of best practices and effective guidelines
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Text-free user interfaces for illiterate and semiliterate users
Information Technologies and International Development
Challenges in computerized job search for the developing world
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Exploring the feasibility of video mail for illiterate users
AVI '08 Proceedings of the working conference on Advanced visual interfaces
A comparison of mobile money-transfer UIs for non-literate and semi-literate users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing interactive information access technologies for small scale rural indian farmers
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Facilita: reading assistance for low-literacy readers
Proceedings of the 27th ACM international conference on Design of communication
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Featherweight multimedia for information dissemination
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The New Review of Hypermedia and Multimedia - Web Accessibility
Evaluating and improving the usability of Mechanical Turk for low-income workers in India
Proceedings of the First ACM Symposium on Computing for Development
Designing mobile interfaces for novice and low-literacy users
ACM Transactions on Computer-Human Interaction (TOCHI)
A case for query by image and text content: searching computer help using screenshots and keywords
Proceedings of the 20th international conference on World wide web
Adapting usability testing for oral, rural users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Getting in touch with text: designing a mobile phone application for illiterate users to harness SMS
Proceedings of the 2nd ACM Symposium on Computing for Development
Interactive visualization for low literacy users: from lessons learnt to design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
IHCI'10 Proceedings of the 2010 international conference on Interaction Design & International Development
IHCI'10 Proceedings of the 2010 international conference on Interaction Design & International Development
Beyond strict illiteracy: abstracted learning among low-literate users
Proceedings of the 4th ACM/IEEE International Conference on Information and Communication Technologies and Development
VideoKheti: making video content accessible to low-literate and novice users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 4th Annual Symposium on Computing for Development
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We present research leading toward an understanding of the optimal audio-visual representation for illustrating concepts for illiterate and semi-literate users of computers. In our user study, which to our knowledge is the first of its kind, we presented to 200 illiterate subjects each of 13 different health symptoms in one representation randomly selected among the following ten: text, static drawings, staticphotographs, hand-drawn animations, and video, each with and without voice annotation. The goal was to see how comprehensible these representation types were for an illiterate audience. We used a methodology for generating each of the representations tested in a way that fairly stacks one representational type against the others. Our main results are that (1) voice annotation generally helps in speed of comprehension, but bimodal audio-visual information can be confusing for the target population; (2) richer information is not necessarily better understood overall; (3) the relative value of dynamic imagery versus static imagery depends on various factors. Analysis of these statistically significant results and additional detailed results are also provided.