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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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In this paper we describe the design process, results and observations obtained in designing a user interface for managing community-based financial institutions in rural India. The primary users are semi-literate village women from local communities. We present detailed observations from our field visits and the resulting evolution in our design vision. We describe a successful design artifact that is the result of this process, and list several important features that contributed to its success. We conclude with the current state of our work and our plans for the future.