Design studies for a financial management system for micro-credit groups in rural india

  • Authors:
  • Tapan Parikh;Kaushik Ghosh;Apala Chavan

  • Affiliations:
  • University of Washington;Media Lab Asia, Mumbai INDIA;Human Factors International, Mumbai, INDIA

  • Venue:
  • CUU '03 Proceedings of the 2003 conference on Universal usability
  • Year:
  • 2002

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Abstract

In this paper we describe the design process, results and observations obtained in designing a user interface for managing community-based financial institutions in rural India. The primary users are semi-literate village women from local communities. We present detailed observations from our field visits and the resulting evolution in our design vision. We describe a successful design artifact that is the result of this process, and list several important features that contributed to its success. We conclude with the current state of our work and our plans for the future.