Designing a graphical user interface for healthcare workers in rural India
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Handheld Usability
Design studies for a financial management system for micro-credit groups in rural india
CUU '03 Proceedings of the 2003 conference on Universal usability
Pride and prejudice: learning how chronically ill people think about food
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The design and evaluation of an assistive application for dialysis patients
The design and evaluation of an assistive application for dialysis patients
Text-free user interfaces for illiterate and semiliterate users
Information Technologies and International Development
Speech vs. touch-tone: telephony interfaces for information access by low literate users
ICTD'09 Proceedings of the 3rd international conference on Information and communication technologies and development
Open-card sort to explain why low-literate usersabandon their web searches early
BCS '10 Proceedings of the 24th BCS Interaction Specialist Group Conference
Mobile4D: crowdsourced disaster alerting and reporting
Proceedings of the Sixth International Conference on Information and Communications Technologies and Development: Notes - Volume 2
Proceedings of the 4th Annual Symposium on Computing for Development
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Despite the proliferation of mobile health applications, few target low literacy users. This is a matter of concern because 43% of the United States population is functionally illiterate. To empower everyone to be a full participant in the evolving health system and prevent further disparities, we must understand the design needs of low literacy populations. In this paper, we present two complementary studies of four graphical user interface (GUI) widgets and three different cross-page navigation styles in mobile applications with a varying literacy, chronically-ill population. Participant's navigation and interaction styles were documented while they performed search tasks using high fidelity prototypes running on a mobile device. Results indicate that participants could use any non-text based GUI widgets. For navigation structures, users performed best when navigating a linear structure, but preferred the features of cross-linked navigation. Based on these findings, we provide some recommendations for designing accessible mobile applications for varying-literacy populations.