Designing a graphical user interface for healthcare workers in rural India
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Play it again: a study of the factors underlying speech browsing behavior
CHI 98 Cconference Summary on Human Factors in Computing Systems
Design studies for a financial management system for micro-credit groups in rural india
CUU '03 Proceedings of the 2003 conference on Universal usability
MATCH: an architecture for multimodal dialogue systems
ACL '02 Proceedings of the 40th Annual Meeting on Association for Computational Linguistics
Optimal audio-visual representations for illiterate users of computers
Proceedings of the 16th international conference on World Wide Web
Text-free user interfaces for illiterate and semiliterate users
Information Technologies and International Development
Multimodal interactive maps: designing for human performance
Human-Computer Interaction
Speech interfaces for information access by low literate users
Speech interfaces for information access by low literate users
Avaaj Otalo: a field study of an interactive voice forum for small farmers in rural India
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 2010 International Cross Disciplinary Conference on Web Accessibility (W4A)
Small-vocabulary speech recognition for resource-scarce languages
Proceedings of the First ACM Symposium on Computing for Development
Designing mobile interfaces for novice and low-literacy users
ACM Transactions on Computer-Human Interaction (TOCHI)
Making the link-providing mobile media for novice communities in the developing world
International Journal of Human-Computer Studies
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A Hindi speech recognizer for an agricultural video search application
Proceedings of the 3rd ACM Symposium on Computing for Development
A Hindi speech recognizer for an agricultural video search application
Proceedings of the 3rd ACM Symposium on Computing for Development
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Designing ICT systems for rural users in the developing world is difficult for a variety of reasons ranging from problems with infrastructure to wide differences in user contexts and capabilities. Developing regions may include huge variability in spoken languages, and users are often low- or non-literate, with very little experience interacting with digital technologies. Researchers have explored the use of text-free graphical interfaces as well as speech-based applications to overcome some of the issues related to language and literacy. While there are benefits and drawbacks to each of these approaches, they can be complementary when used together. In this work, we present VideoKheti, a mobile system using speech, graphics, and touch interaction for low-literate farmers in rural India. VideoKheti helps farmers to find and watch agricultural extension videos in their own language and dialect. In this paper, we detail the design and development of VideoKheti and report on a field study with 20 farmers in rural India who were asked to find videos based on a scenario. The results show that farmers could use VideoKheti, but their success still greatly depended on their education level. While participants were enthusiastic about using the system, the multimodal interface did not overcome many obstacles for low-literate users.