Designing a graphical user interface for healthcare workers in rural India
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Improving mobile internet usability
Proceedings of the 10th international conference on World Wide Web
Overcoming the Lack of Screen Space on Mobile Computers
Personal and Ubiquitous Computing
Mobile Usability: How Nokia Changed the Face of the Cellular Phone
Mobile Usability: How Nokia Changed the Face of the Cellular Phone
Navigating in a mobile XHTML application
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Design studies for a financial management system for micro-credit groups in rural india
CUU '03 Proceedings of the 2003 conference on Universal usability
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing an architecture for delivering mobile information services to the rural developing world
Proceedings of the 15th international conference on World Wide Web
Research Approaches to Mobile Use in the Developing World: A Review of the Literature
The Information Society
Claim mobile: engaging conflicting stakeholder requirements in healthcare in uganda
ICTD'09 Proceedings of the 3rd international conference on Information and communication technologies and development
FOLKSOMAPS - towards community driven intelligent maps for developing regions
ICTD'09 Proceedings of the 3rd international conference on Information and communication technologies and development
Mobile phone satisfaction in Malaysia: a demographic analysis
International Journal of Mobile Communications
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In this paper we detail the synergies we have observed between the features and limitations of mobile phones, and the usability and accessibility requirements of rural developing world users. This includes support for sequential interaction, multimedia input and output, asynchronous messaging and a universally familiar numeric keypad. However, we argue that the WWW as currently conceived may be an inappropriate model for delivering mobile information services in this context. We highlight a number of tensions we have observed between the traditional web model, and the design synergies that we have uncovered. To demonstrate an alternative framework, we describe CAM --- a platform for delivering mobile information services in the rural developing world. Supporting scripted execution, media-driven, tangible interaction as well as an offline usage model, CAM is uniquely adapted both to rural accessibility requirements and the inherent capabilities of mobile phones. By learning from the CAM design, we can either improve the design of existing mobile web standards and services, or implement a more appropriate framework altogether.