Learning theory in practice: case studies of learner-centered design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Applications of AI in education
Crossroads - Special issue on artificial intelligence
Training wheels in a user interface
Communications of the ACM
Extended abstract a field computer for animal trackers
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Technophobia: The Psychological Impact of Information Technology
Technophobia: The Psychological Impact of Information Technology
Promoting universal usability with multi-layer interface design
CUU '03 Proceedings of the 2003 conference on Universal usability
Design studies for a financial management system for micro-credit groups in rural india
CUU '03 Proceedings of the 2003 conference on Universal usability
Interaction Design: Beyond Human Computer Interaction
Interaction Design: Beyond Human Computer Interaction
A mobile commerce application for rural economy development: a case study for Dwesa
SAICSIT '10 Proceedings of the 2010 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists
Getting in touch with text: designing a mobile phone application for illiterate users to harness SMS
Proceedings of the 2nd ACM Symposium on Computing for Development
Karaoke: an assistive alternative interface for illiterate users
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Breaking psychological barrier toward changes: two experiences
UAHCI'13 Proceedings of the 7th international conference on Universal Access in Human-Computer Interaction: design methods, tools, and interaction techniques for eInclusion - Volume Part I
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Designing for illiterate populations involves particular challenges: for a start, the life experiences, needs and expectations of non-elite and illiterate populations in developing nations are likely to be markedly different from those of a designer. To avoid any bias, the creation of new technologies for such groups must develop in continuous partnership with primary users, and include a thorough investigation into their worlds, lives, relationships and concerns. Involving the user throughout the design process can also help in progressively testing and fine-tuning the prototypes by exposing the shortcomings and strengths in the design. In this paper, we report on a study that investigated the design of a mobile phone for illiterate persons. While the study takes a user-centred, incremental design approach, the users' context of use forms the basis for the phone design. Through a discussion which compares key insights from our study with related HCI studies, we have endeavoured to illustrate how findings from our study could be useful in the area of design for non-traditional users.