Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Design studies for a financial management system for micro-credit groups in rural india
CUU '03 Proceedings of the 2003 conference on Universal usability
Designing technology for the developing world
interactions - Offshoring? Welcome to the new global village
Mobile Interaction Design
Localized iterative design for language learning in underdeveloped regions: the PACE framework
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
User centered design and international development
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Text-free user interfaces for illiterate and semiliterate users
Information Technologies and International Development
Designing e-learning games for rural children in India: a format for balancing learning with fun
Proceedings of the 7th ACM conference on Designing interactive systems
A comparison of mobile money-transfer UIs for non-literate and semi-literate users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
MOSES: exploring new ground in media and post-conflict reconciliation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
IHCI'10 Proceedings of the 2010 international conference on Interaction Design & International Development
EISE'09 Proceedings of the First international conference on Expressive Interactions for Sustainability and Empowerment
Beyond strict illiteracy: abstracted learning among low-literate users
Proceedings of the 4th ACM/IEEE International Conference on Information and Communication Technologies and Development
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Drinking water quality, in many parts of South Africa, is far below acceptable standards. With a high number of illnesses and deaths in the country due to diarrheal diseases, the impact is critical. This research addresses the challenge of reporting complex and critical water quality information in a way that is accessible to all South Africans. High illiteracy rates, the presence of 11 official languages and limited-to-no access to technology in many areas, present some of the major challenges to the design of an alert notification and reporting system. We describe the design of WATER Alert!, a symbol-based prototype mobile phone application to alert and report water quality information to consumers and allow for citizen involvement in water management. Our findings from a preliminary evaluation revealed that WATER Alert! is simple to use and has a perceived usefulness amongst participants. The findings also suggest that such an application would help to improve consumers' understanding of water quality information leading to an improved Community Perspective on drinking water quality.