Software for use: a practical guide to the models and methods of usage-centered design
Software for use: a practical guide to the models and methods of usage-centered design
About Face 2.0: The Essentials of Interaction Design
About Face 2.0: The Essentials of Interaction Design
Description and application of core cloud user roles
CHIMIT '11 Proceedings of the 5th ACM Symposium on Computer Human Interaction for Management of Information Technology
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In this paper, we describe how user roles and persona accurately target a product's audience. Beginning with the definition of user roles and personas, we show how user roles feed the persona creation process. Personas then serve as the primary design communication vehicle within the product team.