The design of phone-based interfaces for consumers
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Improving a human-computer dialogue
Communications of the ACM
Usability engineering at a discount
Proceedings of the third international conference on human-computer interaction on Designing and using human-computer interfaces and knowledge based systems (2nd ed.)
Testing a walkthrough methodology for theory-based design of walk-up-and-use interfaces
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Heuristic evaluation of user interfaces
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Infinite detail and emulation in an ontologically minimized HCI
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
User interface evaluation in the real world: a comparison of four techniques
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing interaction
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Comparison of empirical testing and walkthrough methods in user interface evaluation
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability Engineering
Interface-Walkthroughs: Efficient Collaborative Testing
IEEE Software
INTERACT '90 Proceedings of the IFIP TC13 Third Interational Conference on Human-Computer Interaction
Paper versus computer implementations as mockup scenarios for heuristic evaluation
INTERACT '90 Proceedings of the IFIP TC13 Third Interational Conference on Human-Computer Interaction
The effects of positional constancy on searching menus for information
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability testing vs. heuristic evaluation: was there a contest?
ACM SIGCHI Bulletin
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Comparison of empirical testing and walkthrough methods in user interface evaluation
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Teaching experienced developers to design graphical user interfaces
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A mathematical model of the finding of usability problems
CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
User involvement in the design process: why, when & how?
CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
Communications of the ACM
Scandinavian design: users in product development
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Comparative usability evaluation: critical incidents and critical threads
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Bridging the communication gap in the workplace with usability engineering
SIGDOC '94 Proceedings of the 12th annual international conference on Systems documentation: technical communications at the great divide
Managing evaluation goals for training
Communications of the ACM
AIDE: a step toward metric-based interface development tools
Proceedings of the 8th annual ACM symposium on User interface and software technology
CHI '95 Conference Companion on Human Factors in Computing Systems
SpeechSkimmer: a system for interactively skimming recorded speech
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on speech as data
Ensuring success with usability engineering
interactions
CHI '93 INTERACT '93 and CHI '93 Conference Companion on Human Factors in Computing Systems
CHI '94 Conference Companion on Human Factors in Computing Systems
CEVA: a tool for collaborative video analysis
GROUP '97 Proceedings of the international ACM SIGGROUP conference on Supporting group work: the integration challenge
The evaluator effect in usability tests
CHI 98 Cconference Summary on Human Factors in Computing Systems
The effect of task description detail on evaluator performance with cognitive walkthroughs
CHI 98 Cconference Summary on Human Factors in Computing Systems
Designing for web site usability
Proceedings of the seventh annual consortium for computing in small colleges central plains conference on The journal of computing in small colleges
Assessing the usefulness of the TKSee software exploration tool
Advances in software engineering
Empirical development of a heuristic evaluation methodology for shared workspace groupware
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
The Usability Problem Taxonomy: A Framework for Classificationand Analysis
Empirical Software Engineering
Novice heuristic evaluations of a complex interface
CHI '99 Extended Abstracts on Human Factors in Computing Systems
Heuristic Evaluation of Groupware Based on the Mechanics of Collaboration
EHCI '01 Proceedings of the 8th IFIP International Conference on Engineering for Human-Computer Interaction
The human-computer interaction handbook
The human-computer interaction handbook
Teaching the evaluation of object-oriented designs
ACE '03 Proceedings of the fifth Australasian conference on Computing education - Volume 20
Evaluation of a hypermedia maintenance support application
Computers in Industry
Using usability heuristics to evaluate patient safety of medical devices
Journal of Biomedical Informatics - Patient safety
Analysis of combinatorial user effect in international usability tests
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Modeling analyst performance for usability inspection
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Customizing digital libraries for small screen devices
SAICSIT '04 Proceedings of the 2004 annual research conference of the South African institute of computer scientists and information technologists on IT research in developing countries
Implications for designing the user experience of DVD menus
CHI '05 Extended Abstracts on Human Factors in Computing Systems
An Insight-Based Methodology for Evaluating Bioinformatics Visualizations
IEEE Transactions on Visualization and Computer Graphics
Modelling and measuring Collaborative Software Engineering
ACSC '05 Proceedings of the Twenty-eighth Australasian conference on Computer Science - Volume 38
Informing the design of pipeline-based software visualisations
APVis '05 proceedings of the 2005 Asia-Pacific symposium on Information visualisation - Volume 45
Supporting problem identification in usability evaluations
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
What is gained and lost when using methods other than empirical testing
CHI '92 Posters and Short Talks of the 1992 SIGCHI Conference on Human Factors in Computing Systems
Reliability of severity estimates for usability problems found by heuristic evaluation
CHI '92 Posters and Short Talks of the 1992 SIGCHI Conference on Human Factors in Computing Systems
Visualizing biological pathways: requirements analysis, systems evaluation and research agenda
Information Visualization - Special issue: Bioinformatics visualization
What do usability evaluators do in practice?: an explorative study of think-aloud testing
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
An Insight-Based Longitudinal Study of Visual Analytics
IEEE Transactions on Visualization and Computer Graphics
Heuristic evaluation of paper-based Web pages: a simplified inspection usability methodology
Journal of Biomedical Informatics
Strategies for accelerating on-line learning of hotkeys
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Persona based rapid usability kick-off
CHI '07 Extended Abstracts on Human Factors in Computing Systems
A comparative study of two usability evaluation methods using a web-based e-learning application
Proceedings of the 2007 annual research conference of the South African institute of computer scientists and information technologists on IT research in developing countries
Toward a more accurate view of when and how people seek help with computer applications
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Usability inspection methods after 15 years of research and practice
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Introducing item response theory for measuring usability inspection processes
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Making use of business goals in usability evaluation: an experiment with novice evaluators
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Watch-and-comment as a paradigm toward ubiquitous interactive video editing
ACM Transactions on Multimedia Computing, Communications, and Applications (TOMCCAP)
Understanding User Centred Design (UCD) for People with Special Needs
ICCHP '08 Proceedings of the 11th international conference on Computers Helping People with Special Needs
TagNSearch: Searching and Navigating Geo-referenced Collections of Photographs
ECDL '08 Proceedings of the 12th European conference on Research and Advanced Technology for Digital Libraries
WISE '08 Proceedings of the 2008 international workshops on Web Information Systems Engineering
Damaged merchandise? a review of experiments that compare usability evaluation methods
Human-Computer Interaction
Commentary on "Damaged merchandise?"
Human-Computer Interaction
The effect of group discussions in usability inspection: a pilot study
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
Comparison of techniques for matching of usability problem descriptions
Interacting with Computers
Factoring User Experience into the Design of Ambient and Mobile Systems
Engineering Interactive Systems
International Journal of Human-Computer Studies
Let your users do the testing: a comparison of three remote asynchronous usability testing methods
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Heat, fire and temperature: the industrial revolution and HCI
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Supporting novice usability practitioners with usability engineering tools
International Journal of Human-Computer Studies
User-Centered Design Stories: Real-World UCD Case Studies
User-Centered Design Stories: Real-World UCD Case Studies
IHM '07 Proceedings of the 19th International Conference of the Association Francophone d'Interaction Homme-Machine
Interaction engineering using the IVY tool
Proceedings of the 1st ACM SIGCHI symposium on Engineering interactive computing systems
Scenarios in the Heuristic Evaluation of Mobile Devices: Emphasizing the Context of Use
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Incorporating Cognitive Aspects in Digital Human Modeling
ICDHM '09 Proceedings of the 2nd International Conference on Digital Human Modeling: Held as Part of HCI International 2009
Evidence Based Design of Heuristics for Computer Assisted Assessment
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part I
Using a Dynamic Model to Simulate the Heuristic Evaluation of Usability
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
Usability evaluation methods: mind the gaps
Proceedings of the 2009 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists
How much does expertise matter?: a barrier walkthrough study with experts and non-experts
Proceedings of the 11th international ACM SIGACCESS conference on Computers and accessibility
Sharing Mobile Multimedia Annotations to Support Inquiry-Based Learning Using MobiTOP
AMT '09 Proceedings of the 5th International Conference on Active Media Technology
USAB '09 Proceedings of the 5th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society on HCI and Usability for e-Inclusion
The usability inspection performance of work-domain experts: An empirical study
Interacting with Computers
Formal interactive systems analysis and usability inspection methods: two incompatible worlds?
DSV-IS'00 Proceedings of the 7th international conference on Design, specification, and verification of interactive systems
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Evaluating usability evaluation methods: criteria, method and a case study
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Designing a trade-off between usability and security: a metrics based-model
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
ICADL'07 Proceedings of the 10th international conference on Asian digital libraries: looking back 10 years and forging new frontiers
Mobile tagging and accessibility information sharing using a geospatial digital library
ICADL'07 Proceedings of the 10th international conference on Asian digital libraries: looking back 10 years and forging new frontiers
Comparison of playtesting and expert review methods in mobile game evaluation
Proceedings of the 3rd International Conference on Fun and Games
Proceedings of the 6th International Symposium on Wikis and Open Collaboration
Training software developers in usability engineering: a literature review
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Testability and validity of WCAG 2.0: the expertise effect
Proceedings of the 12th international ACM SIGACCESS conference on Computers and accessibility
Switch: exploring the design of application and configuration switching at tabletops
ACM International Conference on Interactive Tabletops and Surfaces
Exploratory inspection—a user-based learning method for improving open source software usability
Journal of Software Maintenance and Evolution: Research and Practice
Measuring web usability using item response theory: Principles, features and opportunities
Interacting with Computers
Mytilene E-guide: a multiplatform mobile application tourist guide exemplar
Multimedia Tools and Applications
A genre perspective on online newspaper front page design
Journal of Web Engineering
Shadow expert technique (SET) for interaction analysis in educational systems
UAHCI'11 Proceedings of the 6th international conference on Universal access in human-computer interaction: applications and services - Volume Part IV
A "live" interactive tagging interface for collaborative learning
CDVE'11 Proceedings of the 8th international conference on Cooperative design, visualization, and engineering
Barefooted usability evaluation: addressing the mindset, resources and competences
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part IV
Control smart homes easily with simple touch
Ubi-MUI '11 Proceedings of the 2011 international ACM workshop on Ubiquitous meta user interfaces
TURF: Toward a unified framework of EHR usability
Journal of Biomedical Informatics
Heuristics for evaluating IT security management tools
Proceedings of the Seventh Symposium on Usable Privacy and Security
Query formulation with a search assistant
ICADL'04 Proceedings of the 7th international Conference on Digital Libraries: international collaboration and cross-fertilization
Automatic runtime validation and correction of the navigational design of web sites
APWeb'05 Proceedings of the 7th Asia-Pacific web conference on Web Technologies Research and Development
A structured approach to personalize websites using the OO-H personalization framework
APWeb'05 Proceedings of the 7th Asia-Pacific web conference on Web Technologies Research and Development
Is accessibility conformance an elusive property? A study of validity and reliability of WCAG 2.0
ACM Transactions on Accessible Computing (TACCESS)
Evaluating the effectiveness of a collaborative querying environment
ICADL'05 Proceedings of the 8th international conference on Asian Digital Libraries: implementing strategies and sharing experiences
A lightweight web-based case tool for sequence diagrams
CHINZ '02 Proceedings of the SIGCHI-NZ Symposium on Computer-Human Interaction
Usability recommendations for annotation tools
LAW VI '12 Proceedings of the Sixth Linguistic Annotation Workshop
Assessing the semiotic inspection method: the evaluators' perspective
Proceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems
Gamers as usability evaluators: a study in the domain of virtual worlds
Proceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems
An Empirical Study of the “Prototype Walkthrough”: A Studio-Based Activity for HCI Education
ACM Transactions on Computer-Human Interaction (TOCHI)
Redesigning web sites for older adults
Proceedings of the 5th International Conference on PErvasive Technologies Related to Assistive Environments
Proceedings of the 24th Australian Computer-Human Interaction Conference
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies
More testers - The effect of crowd size and time restriction in software testing
Information and Software Technology
Kolibri: tiny and fast gestures for large pen-based surfaces
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A new proposal for improving heuristic evaluation reports performed by novice evaluators
Proceedings of the 2013 Chilean Conference on Human - Computer Interaction
Towards a social reader: a mobile application to evaluate e-reading capabilities
Proceedings of the First International Conference on Technological Ecosystem for Enhancing Multiculturality
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Usability specialists were better than non-specialists at performing heuristic evaluation, and “double experts” with specific expertise in the kind of interface being evaluated performed even better. Major usability problems have a higher probability than minor problems of being found in a heuristic evaluation, but more minor problems are found in absolute numbers. Usability heuristics relating to exits and user errors were more difficult to apply than the rest, and additional measures should be taken to find problems relating to these heuristics. Usability problems that relate to missing interface elements that ought to be introduced were more difficult to find by heuristic evaluation in interfaces implemented as paper prototypes but were as easy as other problems to find in running systems.