Structured walkthroughs: 4th edition
Structured walkthroughs: 4th edition
Testing a walkthrough methodology for theory-based design of walk-up-and-use interfaces
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
User interface evaluation in the real world: a comparison of four techniques
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Cognitive walkthroughs: a method for theory-based evaluation of user interfaces
International Journal of Man-Machine Studies
The precis of Project Ernestine or an overview of a validation of GOMS
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Finding usability problems through heuristic evaluation
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The cognitive jogthrough: a fast-paced user interface evaluation procedure
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Comparison of empirical testing and walkthrough methods in user interface evaluation
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Finding usability problems through heuristic evaluation
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Comparison of empirical testing and walkthrough methods in user interface evaluation
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability testing in the field: bringing the laboratory to the user
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A model of the acquisition of menu knowledge by exploration
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability evaluation with the cognitive walkthrough
CHI '95 Conference Companion on Human Factors in Computing Systems
Turning research into practice: characteristics of display-based interaction
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Learning and using the cognitive walkthrough method: a case study approach
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Using cognitive walkthrough for evaluating a CSCW application
CHI '94 Conference Companion on Human Factors in Computing Systems
Layout Appropriateness: A Metric for Evaluating User Interface Widget Layout
IEEE Transactions on Software Engineering
The human-computer interaction handbook
Research methods in computing: what are they, and how should we teach them?
ITiCSE-WGR '06 Working group reports on ITiCSE on Innovation and technology in computer science education
Usability inspection methods after 15 years of research and practice
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Knowledge Sharing on the Semantic Web
ESWC '07 Proceedings of the 4th European conference on The Semantic Web: Research and Applications
Squirrel: An Advanced Semantic Search and Browse Facility
ESWC '07 Proceedings of the 4th European conference on The Semantic Web: Research and Applications
Damaged merchandise? a review of experiments that compare usability evaluation methods
Human-Computer Interaction
Computer Supported Cooperative Work in Design IV
Participatory Human-Centered Design: User Involvement and Design Cross-Fertilization
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
SAICSIT '10 Proceedings of the 2010 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists
Individual differences in usability of cell phone SMS menus
TELE-INFO'06 Proceedings of the 5th WSEAS international conference on Telecommunications and informatics
Engineering product usability: a review and analysis techniques
ICAI'05/MCBC'05/AMTA'05/MCBE'05 Proceedings of the 6th WSEAS international conference on Automation & information, and 6th WSEAS international conference on mathematics and computers in biology and chemistry, and 6th WSEAS international conference on acoustics and music: theory and applications, and 6th WSEAS international conference on Mathematics and computers in business and economics
International Journal of Human-Computer Studies
Commentary: Methodological concerns in usability evaluation of software prototypes
Journal of Biomedical Informatics
Public sector IS maturity models: legal pluralism invades public schools
EGOV'11 Proceedings of the 10th IFIP WG 8.5 international conference on Electronic government
Hammering models: designing usable modeling tools
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part III
Backtracking Events as Indicators of Usability Problems in Creation-Oriented Applications
ACM Transactions on Computer-Human Interaction (TOCHI)
Graphical passwords: Learning from the first twelve years
ACM Computing Surveys (CSUR)
Linking context to evaluation in the design of safety critical interfaces
HCI'13 Proceedings of the 15th international conference on Human-Computer Interaction: human-centred design approaches, methods, tools, and environments - Volume Part I
Advances in Human-Computer Interaction
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The Cognitive Walkthrough methodology was developed in an effort to bring cognitive theory closer to practice; to enhance the design and evaluation of use interfaces in industrial settings. For the first time, small teams of professional developers have used this method to critique three complex software systems. In this paper we report evidence about how the methodology worked for these evaluations. We focus on five core issues: (1) task selection, coverage, and evaluation, (2) the process of doing a Cognitive Walkthrough, (3) requisite knowlege for the evaluators, (4) group walkthroughs, and (5) the interpretation of results. Our findings show that many variables can affect the success of the technique; we believe that if the Cognitive Walkthrough is ultimately to be successful in industrial settings, the method must be refined and augmented in a variety of ways.