Heuristic evaluation of user interfaces
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Finding usability problems through heuristic evaluation
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What is gained and lost when using evaluation methods other than empirical testing
HCI'92 Proceedings of the conference on People and computers VII
Software Metrics: A Rigorous and Practical Approach
Software Metrics: A Rigorous and Practical Approach
Comparing usability problems and redesign proposals as input to practical systems development
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A comparative evaluation of heuristic-based usability inspection methods
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Comparative usability evaluation (CUE-4)
Behaviour & Information Technology
Systematic literature reviews in software engineering - A systematic literature review
Information and Software Technology
International Journal of Human-Computer Studies
Journal of Web Engineering
The open repository of heuristics
Proceedings of the 13th International Conference on Interacción Persona-Ordenador
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In this paper, we propose a new approach to improve the results of the heuristics evaluation performed by novice evaluators combining the classical usability reports with the interaction pattern design in concrete types of usability problems. Normally, usability reports generated by experts or by any automatic tool are limited to a list of problems detected with qualitative and quantitative data plus graphics or simple suggestions for solving detected problems. Sometimes these suggestions are not sufficient to fix the detected problem, as the designer is not able to capture or reproduce the problem. Our proposal will provide support to designers, trying to unify the recommendations offered by evaluators introducing the concept of design patterns in the report. In this manner, the final report could be enriched with one design pattern for some of the detected usability problems, thus enabling a better understanding of the detected issue by designers.