Using a Dynamic Model to Simulate the Heuristic Evaluation of Usability

Authors:
Nuria Hurtado;Mercedes Ruiz;Jesús Torres
Affiliations:
Department of Computer Languages and Systems, University of Cadiz, Cadiz, (Spain) 11003;Department of Computer Languages and Systems, University of Cadiz, Cadiz, (Spain) 11003;Department of Computer Languages and Systems, University of Seville, Seville, (Spain) 41012
Venue:
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
Year:
2009

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Abstract

Among usability inspection methods, heuristic evaluation, or expert evaluation, is considered the most used and well-known usability evaluation method. The number of evaluators and their expertise are essential aspects that affect the quality of the evaluation, the cost that its application generates, and the time that it is necessary to spend. This paper presents a dynamic simulation model to analyze how different configurations of evaluator team have an effect upon the results of the heuristic evaluation method. One of the main advantages of using a dynamic simulation model is the possibility of trying out different decisions before carrying them out, and change them during the simulation of the evaluation process.