Improving a human-computer dialogue

  • Authors:
  • Rolf Molich;Jakob Nielsen

  • Affiliations:
  • Technical Univ. of Denmark, Ballerup, Denmark;Technical Univ. of Denmark, Copenhagen, Denmark

  • Venue:
  • Communications of the ACM
  • Year:
  • 1990

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Abstract

A survey of seventy-seven highly motivated industrial designers and programmers indicates that the identification of specific, potential problems in a human-computer dialogue design is difficult.