Improving a human-computer dialogue
Communications of the ACM
The editorial role in developing an online user interface
SIGDOC '90 Proceedings of the 8th annual international conference on Systems documentation
How fluent is your interface?: designing for international users
INTERCHI '93 Proceedings of the INTERCHI '93 conference on Human factors in computing systems
Read me first!: a style guide for the computer industry
Read me first!: a style guide for the computer industry
Java Look and Feel Design Guidelines with CD-ROM
Java Look and Feel Design Guidelines with CD-ROM
Etude and the folklore of user interface design
Proceedings of the ACM SIGPLAN SIGOA symposium on Text manipulation
Scenario-based and model-driven information development with XML DITA
Proceedings of the 21st annual international conference on Documentation
The Design of Everyday Things
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This paper explains the process of developing user interface text style guidelines and evaluates the applicability and usefulness of having guidelines for user interface (UI) developers. The paper also discusses the effectiveness of the book model for documentation and how writers and editors can positively impact the user interface process.