Designing for usability: key principles and what designers think
Communications of the ACM
User-derived impact analysis as a tool for usability engineering
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The role of cognitive psychology in user-interface design
Applying cognitive psychology to user-interface design
Information development is part of product development—not an afterthought
Text, context, and hypertext: writing with and for the computer
Breaking the grip of user manuals
ACM SIGDOC Asterisk Journal of Computer Documentation
The psychology of computer programming
The psychology of computer programming
User interface design in large corporations: coordination and communication across disciplines
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Improving a human-computer dialogue
Communications of the ACM
Making usable, useful, productivity-enhancing computer applications
Communications of the ACM
Improving the usability of programming publications
ACM SIGDOC Asterisk Journal of Computer Documentation
A retrospective look at PD projects
Communications of the ACM - Special issue Participatory Design
PD and joint application design: a transatlantic comparison
Communications of the ACM - Special issue Participatory Design
Process improvement that lasts: an integrated training and consulting method
Communications of the ACM
Usability Engineering
Human-Computer Interaction
Obstacles to user involvement in interface design in large product development organizations
INTERACT '90 Proceedings of the IFIP TC13 Third Interational Conference on Human-Computer Interaction
Technical communicators' current views on usability and collaboration
SIGDOC '95 Proceedings of the 13th annual international conference on Systems documentation: emerging from chaos: solutions for the growing complexity of our jobs
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