Breaking the grip of user manuals
ACM SIGDOC Asterisk Journal of Computer Documentation
User interface design in large corporations: coordination and communication across disciplines
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Cost-justifying usability
SIGDOC '94 Proceedings of the 12th annual international conference on Systems documentation: technical communications at the great divide
ACM Transactions on Computer-Human Interaction (TOCHI)
The retreat from usability: user documentation in the post-usability era
ACM SIGDOC Asterisk Journal of Computer Documentation
Designing communication: considering the dynamics of the discipline
SIGDOC '06 Proceedings of the 24th annual ACM international conference on Design of communication
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