Designing for usability: key principles and what designers think
Communications of the ACM
Development of an instrument measuring user satisfaction of the human-computer interface
CHI '88 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Improving a human-computer dialogue
Communications of the ACM
Usability—context, framework, definition, design and evaluation
Human factors for informatics usability
Selecting performance measures: “objective” versus “subjective” measurement
Human Factors - Special issue: measurement in human factors
Evaluating user-computer interaction: a framework
International Journal of Man-Machine Studies
Measuring usability: preference vs. performance
Communications of the ACM
The cognitive walkthrough method: a practitioner's guide
Usability inspection methods
Aesthetics and apparent usability: empirically assessing cultural and methodological issues
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Hedonic and ergonomic quality aspects determine a software's appeal
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Measuring usability: are effectiveness, efficiency, and satisfaction really correlated?
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Navigation strategies with ecological displays
International Journal of Human-Computer Studies
Measurement of presence and its consequences in virtual environments
International Journal of Human-Computer Studies
Speech recognition for command entry in multimodal interaction
International Journal of Human-Computer Studies
Creating creativity: user interfaces for supporting innovation
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
Keyword comparison: a user-centered feature for improving web search tools
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies
Nomadic radio: speech and audio interaction for contextual messaging in nomadic environments
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction with mobile systems
From the user interface to the consumer interface: results from a global experiment
International Journal of Human-Computer Studies
Mapping semantic information in virtual space: dimensions, variance and individual differences
International Journal of Human-Computer Studies - Empirical evaluation of information visualizations
Accuracy measures for evaluating computer pointing devices
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An experimental study on the role of touch in shared virtual environments
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction and collaborative virtual environments
Supporting presence in collaborative environments by haptic force feedback
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction and collaborative virtual environments
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Does organisation by similarity assist image browsing?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Using thumbnails to search the Web
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Optimizing search by showing results in context
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Reading of electronic documents: the usability of linear, fisheye, and overview+detail interfaces
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The impact of eye gaze on communication using humanoid avatars
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Relational agents: a model and implementation of building user trust
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Exploring 3D navigation: combining speed-coupled flying with orbiting
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
3D or not 3D?: evaluating the effect of the third dimension in a document management system
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Viewing meeting captured by an omni-directional camera
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Drag-and-drop versus point-and-click mouse interaction styles for children
ACM Transactions on Computer-Human Interaction (TOCHI)
Comparison of two touchpad-based methods for numeric entry
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Effects of four computer-mediated communications channels on trust development
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An evaluation of a multiple interface design solution for bloated software
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
SmartSkip: consumer level browsing and skipping of digital video content
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Improving focus targeting in interactive fisheye views
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
SCANMail: a voicemail interface that makes speech browsable, readable and searchable
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing online banner advertisements: should we animate?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Polyarchy visualization: visualizing multiple intersecting hierarchies
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Task structure and the apparent duration of hierarchical search
International Journal of Human-Computer Studies
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Heuristic evaluation of ambient displays
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Mental effort and task performance: Towards a psychophysiology of human computer interaction
INTERACT '90 Proceedings of the IFIP TC13 Third Interational Conference on Human-Computer Interaction
International Journal of Human-Computer Studies - Special issue: Fitts law 50 years later: Applications and contributions from human-computer interaction
Small-Group Behavior in a Virtual and Real Environment: A Comparative Study
Presence: Teleoperators and Virtual Environments
A usability evaluation method for e-learning: focus on motivation to learn
CHI '06 Extended Abstracts on Human Factors in Computing Systems
OZCHI '06 Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments
Meta-analysis of correlations among usability measures
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
DPPI '07 Proceedings of the 2007 conference on Designing pleasurable products and interfaces
Information and Software Technology
Making user engagement visible: a multimodal strategy for interactive media experience research
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Using multiple data sources to get closer insights into user cost and task performance
Interacting with Computers
MoBiS-Q: a tool for evaluating the success of mobile business services
Proceedings of the 9th international conference on Human computer interaction with mobile devices and services
RotaTxt: Chinese pinyin input with a rotator
Proceedings of the 10th international conference on Human computer interaction with mobile devices and services
A Multi-method Approach to the Assessment of Web Page Designs
ACII '07 Proceedings of the 2nd international conference on Affective Computing and Intelligent Interaction
Exploring the Role of Time and Errors in Real-Life Usability for Older People and ICT
ICCHP '08 Proceedings of the 11th international conference on Computers Helping People with Special Needs
Sysadmins and the need for verification information
Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology
HCI Research for E-Learning: Adaptability and Adaptivity to Support Better User Interaction
USAB '08 Proceedings of the 4th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society on HCI and Usability for Education and Work
Behaviour & Information Technology
Non-universal usability?: a survey of how usability is understood by Chinese and Danish users
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Software ergonomics: relating subjective and objective measures
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Challenges in evaluating usability and user experience of reality-based interaction
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Supporting shop floor workers with a multimedia task-oriented information system
Computers in Industry
Personal and Ubiquitous Computing
Extending Quality in Use to Provide a Framework for Usability Measurement
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Cognitive load in ecommerce applications: measurement and effects on user satisfaction
Advances in Human-Computer Interaction
Is the `Figure of Merit' Really That Meritorious?
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part I
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part I
Methods for Evaluating Interactive Information Retrieval Systems with Users
Foundations and Trends in Information Retrieval
Evaluation criteria for assessing the usability of ERP systems
Proceedings of the 2009 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists
Early traces of usability as a science and as a profession
Interacting with Computers
UWIS: An assessment methodology for usability of web-based information systems
Journal of Systems and Software
Relationship of blink, affect, and usability of graph reading tasks
Proceedings of the 2nd International Conference on Interaction Sciences: Information Technology, Culture and Human
Task-technology fit and user acceptance of online auction
International Journal of Human-Computer Studies
Exploring the effects of experience on wiki anxiety and wiki usability: an online study
Proceedings of the 23rd British HCI Group Annual Conference on People and Computers: Celebrating People and Technology
An approach to assess the quality of collaboration in technology-mediated design situations
European Conference on Cognitive Ergonomics: Designing beyond the Product --- Understanding Activity and User Experience in Ubiquitous Environments
Building an interaction design pattern language: A case study
Computers in Human Behavior
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ToolClips: an investigation of contextual video assistance for functionality understanding
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Mobile questionnaires for user experience evaluation
CHI '10 Extended Abstracts on Human Factors in Computing Systems
More than a feeling: understanding the desirability factor in user experience
CHI '10 Extended Abstracts on Human Factors in Computing Systems
DSVIS'06 Proceedings of the 13th international conference on Interactive systems: Design, specification, and verification
Screen layout on color search task for customized product color combination selection
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction platforms and techniques
ParSketch: a sketch-based interface for a 2D parametric geometry editor
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction platforms and techniques
Model-based approaches to quantifying the usability of mobile phones
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction platforms and techniques
From expert-driven to user-oriented communication of infection control guidelines
International Journal of Human-Computer Studies
Usability assessment of an e-learning courseware for basic cataloging
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
A study of learners' perceptions of the interactivity of web-based instruction
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
A study for usability risk level in physical user interface of mobile phone
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Determining high level quantitative usability requirements: a case study
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Developing instrument for handset usability evaluation: a survey study
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Seeing is believing: linking data with knowledge
Information Visualization
Language issues in cross cultural usability testing: a pilot study in china
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Measuring the usability of software applications: metrics for behaviorness
ICCSA'07 Proceedings of the 2007 international conference on Computational science and Its applications - Volume Part II
Usability risk level evaluation for physical user interface of mobile phone
Computers in Industry
Editorial: Modelling user experience - An agenda for research and practice
Interacting with Computers
Third-party error detection support mechanisms for dictation speech recognition
Interacting with Computers
Review: Integrating cognitive load theory and concepts of human-computer interaction
Computers in Human Behavior
SPI success factors within product usability evaluation
Journal of Systems and Software
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
A decision support system for usability evaluation of web-based information systems
Expert Systems with Applications: An International Journal
User experience to improve the usability of a vision-based interface
Interacting with Computers
Investigating perceptions of a location-based annotation system
AMT'10 Proceedings of the 6th international conference on Active media technology
Do patterns help novice evaluators? A comparative study
International Journal of Human-Computer Studies
Usability Estimation of Software System by using Object-Oriented Metrics
ACM SIGSOFT Software Engineering Notes
Reliability, validity, and sensitivity of a single-item measure of online store usability
International Journal of Human-Computer Studies
Conceptual Design of Discrete-Event Systems Using Templates
Discrete Event Dynamic Systems
Measuring user-satisfaction with electronic consumer products: The Consumer Products Questionnaire
International Journal of Human-Computer Studies
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability evaluation methods for the web: A systematic mapping study
Information and Software Technology
The organization of interaction design pattern languages alongside the design process
Interacting with Computers
The notion of overview in information visualization
International Journal of Human-Computer Studies
Proceedings of the 3rd ACM SIGCHI symposium on Engineering interactive computing systems
Studying the experience of mobile applications used in different contexts of daily life
Proceedings of the first ACM SIGCOMM workshop on Measurements up the stack
Enabling end user development through mashups: requirements, abstractions and innovation toolkits
IS-EUD'11 Proceedings of the Third international conference on End-user development
DashMash: a mashup environment for end user development
ICWE'11 Proceedings of the 11th international conference on Web engineering
Examining users' preferences towards vertical graphical toolbars in simple search and point tasks
Computers in Human Behavior
Crowdsourced news reporting: supporting news content creation with mobile phones
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
ACII'11 Proceedings of the 4th international conference on Affective computing and intelligent interaction - Volume Part I
Facets of simplicity for the smartphone interface: A structural model
International Journal of Human-Computer Studies
Feature modeling tools: evaluation and lessons learned
ER'11 Proceedings of the 30th international conference on Advances in conceptual modeling: recent developments and new directions
Comparative evaluation of interfaces for presenting location-based information on mobile devices
ICADL'11 Proceedings of the 13th international conference on Asia-pacific digital libraries: for cultural heritage, knowledge dissemination, and future creation
Evaluating the usability of an augmented reality based educational application
ITS'10 Proceedings of the 10th international conference on Intelligent Tutoring Systems - Volume Part I
USAB'11 Proceedings of the 7th conference on Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society: information Quality in e-Health
An open source usability maturity model (OS-UMM)
Computers in Human Behavior
Computers in Human Behavior
EGOV'07 Proceedings of the 6th international conference on Electronic Government
Empirical validation of a usability inspection method for model-driven Web development
Journal of Systems and Software
User interviews revisited: identifying user positions and system interpretations
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Perceptions of web knowledge and usability: When sex and experience matter
International Journal of Human-Computer Studies
Assessing the Usability of a Science Gateway for Medical Knowledge Bases with TRENCADIS
Journal of Grid Computing
GW'11 Proceedings of the 9th international conference on Gesture and Sign Language in Human-Computer Interaction and Embodied Communication
An analytic hierarchy process model for evaluating and comparing website usability
International Journal of Business Information Systems
Gender Differences in Interface Type Task Analysis
International Journal of Information Systems and Social Change
Questionnaires for evaluation in information visualization
Proceedings of the 2012 BELIV Workshop: Beyond Time and Errors - Novel Evaluation Methods for Visualization
Human-Computer interaction view on information retrieval evaluation
PROMISE'12 Proceedings of the 2012 international conference on Information Retrieval Meets Information Visualization
An implicit test of UX: individuals differ in what they associate with computers
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Extracting usability and user experience information from online user reviews
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
EISEval, a generic reconfigurable environment for evaluating agent-based interactive systems
International Journal of Human-Computer Studies
Knowledge-centered design of decision support systems for emergency management
Decision Support Systems
Proceedings of the 2013 ACM workshop on Digital identity management
Usability problems and lines of solutions: an expert evaluation of Chilean online services
Proceedings of the 2013 Chilean Conference on Human - Computer Interaction
Usability problems and lines of solutions: an expert evaluation of Chilean online services
Proceedings of the 2013 Chilean Conference on Human - Computer Interaction
Evaluating the perceived and estimated quality in use of Web 2.0 applications
Journal of Systems and Software
Usability testing of a respiratory interface using computer screen and facial expressions videos
Computers in Biology and Medicine
A machine learning-based usability evaluation method for eLearning systems
Decision Support Systems
Visual walkthrough as a tool for utility assessment in a usability test
BCS-HCI '13 Proceedings of the 27th International BCS Human Computer Interaction Conference
Hi-index | 0.00 |
How to measure usability is an important question in HCI research and user interface evaluation. We review current practice in measuring usability by categorizing and discussing usability measures from 180 studies published in core HCI journals and proceedings. The discussion distinguish several problems with the measures, including whether they actually measure usability, if they cover usability broadly, how they are reasoned about, and if they meet recommendations on how to measure usability. In many studies, the choice of and reasoning about usability measures fall short of a valid and reliable account of usability as quality-in-use of the user interface being studied. Based on the review, we discuss challenges for studies of usability and for research into how to measure usability. The challenges are to distinguish and empirically compare subjective and objective measures of usability; to focus on developing and employing measures of learning and retention; to study long-term use and usability; to extend measures of satisfaction beyond post-use questionnaires; to validate and standardize the host of subjective satisfaction questionnaires used; to study correlations between usability measures as a means for validation; and to use both micro and macro tasks and corresponding measures of usability. In conclusion, we argue that increased attention to the problems identified and challenges discussed may strengthen studies of usability and usability research.