Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
International Journal of Man-Machine Studies
Measuring usability: preference vs. performance
Communications of the ACM
The effect of computer experience on subjective and objective software usability measures
CHI '95 Conference Companion on Human Factors in Computing Systems
International Journal of Human-Computer Studies
CHI '93 INTERACT '93 and CHI '93 Conference Companion on Human Factors in Computing Systems
Measuring usability: are effectiveness, efficiency, and satisfaction really correlated?
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
DPPI '03 Proceedings of the 2003 international conference on Designing pleasurable products and interfaces
Factors influencing the usage of websites: the case of a generic portal in The Netherlands
Information and Management
A person-artefact-task (PAT) model of flow antecedents in computer-mediated environments
International Journal of Human-Computer Studies - Special issue on HCI and MIS
International Journal of Human-Computer Studies
An ethnographic, action-based approach to human experience in virtual environments
International Journal of Human-Computer Studies
Master usability scaling: magnitude estimation and master scaling applied to usability measurement
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
From mental effort to perceived usability: transforming experiences into summary assessments
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Assessing dimensions of perceived visual aesthetics of web sites
International Journal of Human-Computer Studies - Incorporating knowledge acquisition
A grounded theory of the flow experiences of web users
International Journal of Human-Computer Studies - Incorporating knowledge acquisition
A method to standardize usability metrics into a single score
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Current practice in measuring usability: Challenges to usability studies and research
International Journal of Human-Computer Studies
Using Multivariate Statistics (5th Edition)
Using Multivariate Statistics (5th Edition)
International Journal of Human-Computer Studies
Design aesthetics leading to m-loyalty in mobile commerce
Information and Management
ERP training with a web-based electronic learning system: The flow theory perspective
International Journal of Human-Computer Studies
How emotion is made and measured
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies
Evaluating the consistency of immediate aesthetic perceptions of web pages
International Journal of Human-Computer Studies
Design parameters of rating scales for web sites
ACM Transactions on Computer-Human Interaction (TOCHI)
Meta-analysis of correlations among usability measures
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability testing: what have we overlooked?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Measuring affect in hci: going beyond the individual
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Modelling user experience with web sites: Usability, hedonic value, beauty and goodness
Interacting with Computers
The prospects for psychological science in human-computer interaction
Human-Computer Interaction
Towards a theory of user judgment of aesthetics and user interface quality
ACM Transactions on Computer-Human Interaction (TOCHI)
Damaged merchandise? a review of experiments that compare usability evaluation methods
Human-Computer Interaction
The role of context in perceptions of the aesthetics of web pages over time
International Journal of Human-Computer Studies
The interplay of beauty, goodness, and usability in interactive products
Human-Computer Interaction
The product as a fixed-effect fallacy
Human-Computer Interaction
Understanding, scoping and defining user experience: a survey approach
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Correlations among prototypical usability metrics: evidence for the construct of usability
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
HCI... not as it should be: inferential statistics in HCI research
BCS-HCI '07 Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 1
Visual complexity of websites: Effects on users' experience, physiology, performance, and memory
International Journal of Human-Computer Studies
Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
Handbook of Partial Least Squares: Concepts, Methods and Applications
Handbook of Partial Least Squares: Concepts, Methods and Applications
Editorial: Interplay between usability and software development
Journal of Systems and Software
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The measurability and predictability of user experience
Proceedings of the 3rd ACM SIGCHI symposium on Engineering interactive computing systems
Proceddings of the 9th international interactive conference on Interactive television
Idioculture in crowd computing: A focus on group interaction in an event-driven social media system
International Journal of Human-Computer Studies
HCII'11 Proceedings of the 14th international conference on Human-computer interaction: towards mobile and intelligent interaction environments - Volume Part III
Experience characters: a design tool for communicating mobile phone experiences to designers
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
User experience research in the semiconductor factory: a contradiction?
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part IV
In search of theoretical foundations for UX research and practice
CHI '12 Extended Abstracts on Human Factors in Computing Systems
Evaluating user experience of adaptive digital educational games with Activity Theory
International Journal of Human-Computer Studies
A cognitive-experiential approach to modelling web navigation
International Journal of Human-Computer Studies
Principles for human-centred design of IR interfaces
PROMISE'12 Proceedings of the 2012 international conference on Information Retrieval Meets Information Visualization
Proceedings of the 5th ACM SIGCHI symposium on Engineering interactive computing systems
Proceedings of the 31st European Conference on Cognitive Ergonomics
Advances in Human-Computer Interaction
Challenges for inclusive affective detection in educational scenarios
UAHCI'13 Proceedings of the 7th international conference on Universal Access in Human-Computer Interaction: design methods, tools, and interaction techniques for eInclusion - Volume Part I
The effect of language in answering qualitative questions in user experience evaluation web-surveys
Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration
Development of scales for the measurement of principles of design
International Journal of Human-Computer Studies
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Although 'user experience' (UX) has become a fashionable term in human-computer interaction over the past 15 years, the practical application of this (multidimensional) concept requires further advances. First, measurement models of UX are essential: they allow the concept to be measured accurately and, thereby, can aid the evaluation of interactive computer systems. Second, structural models of UX are needed: they establish the structural (antecedent-consequent or cause-and-effect) relations between its components and of these components to characteristics of users and computer systems; consequently, they can inform the design of interactive computer systems. As a proposed agenda for research and practice, we discuss various issues that need to be considered in developing and applying both types of model. We anticipate the further fruitful application of the concept of UX in terms of its measurement models and structural models.