interactions
Hedonic and ergonomic quality aspects determine a software's appeal
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
The building blocks of experience: an early framework for interaction designers
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
IEEE Software
Assessing the Reliability of Heuristic Evaluation for Website Attractiveness and Usability
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 5 - Volume 5
From mental effort to perceived usability: transforming experiences into summary assessments
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Assessing dimensions of perceived visual aesthetics of web sites
International Journal of Human-Computer Studies - Incorporating knowledge acquisition
Understanding experience in interactive systems
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
interactions - Funology
Grounding experience: relating theory and method to evaluate the user experience of smartphones
EACE '05 Proceedings of the 2005 annual conference on European association of cognitive ergonomics
Current practice in measuring usability: Challenges to usability studies and research
International Journal of Human-Computer Studies
ec(h)o: situated play in a tangible and audio museum guide
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Exploring the user experience through collage
CHINZ '06 Proceedings of the 7th ACM SIGCHI New Zealand chapter's international conference on Computer-human interaction: design centered HCI
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies
Studying antecedents of emotional experiences in interactive contexts
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A study in play, pleasure and interaction design
DPPI '07 Proceedings of the 2007 conference on Designing pleasurable products and interfaces
Disabled persons as lead users in the domestic environment
DPPI '07 Proceedings of the 2007 conference on Designing pleasurable products and interfaces
How probes inform and influence the design process
DPPI '07 Proceedings of the 2007 conference on Designing pleasurable products and interfaces
Choice: abidcating or exercising?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Framing the user experience: information biases on website quality judgement
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What is user engagement? A conceptual framework for defining user engagement with technology
Journal of the American Society for Information Science and Technology
Modelling user experience with web sites: Usability, hedonic value, beauty and goodness
Interacting with Computers
The enchanting potential of technology: a dialogical case study of enchantment and the Internet
Personal and Ubiquitous Computing
A designerly critique on enchantment
Personal and Ubiquitous Computing
Designing for user experience: what to expect from mobile 3d tv and video?
Proceedings of the 1st international conference on Designing interactive user experiences for TV and video
Grasping product pragmatics: a case with internet on tv
Proceedings of the 1st international conference on Designing interactive user experiences for TV and video
Towards a theory of user judgment of aesthetics and user interface quality
ACM Transactions on Computer-Human Interaction (TOCHI)
Damaged merchandise? a review of experiments that compare usability evaluation methods
Human-Computer Interaction
Interaction design and the critics: what to make of the "weegie"
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
Threats or threads: from usable security to secure experience?
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
The role of context in perceptions of the aesthetics of web pages over time
International Journal of Human-Computer Studies
The interplay of beauty, goodness, and usability in interactive products
Human-Computer Interaction
Facial expressions as game input with different emotional feedback conditions
ACE '08 Proceedings of the 2008 International Conference on Advances in Computer Entertainment Technology
User experience (UX): towards an experiential perspective on product quality
Proceedings of the 20th International Conference of the Association Francophone d'Interaction Homme-Machine
Understanding, scoping and defining user experience: a survey approach
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
User experience over time: an initial framework
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The "Beauty Dilemma": beauty is valued but discounted in product choice
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The role of spatial contextual factors in mobile personalization at large sports events
Personal and Ubiquitous Computing
Evaluating and investigating an iTV interaction concept in the field
Proceedings of the seventh european conference on European interactive television conference
Expectations for user experience in haptic communication with mobile devices
Proceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services
Visual complexity of websites: Effects on users' experience, physiology, performance, and memory
International Journal of Human-Computer Studies
Applying game achievement systems to enhance user experience in a photo sharing service
Proceedings of the 13th International MindTrek Conference: Everyday Life in the Ubiquitous Era
Developing an expert evaluation method for user eXperience of cross-platform web services
Proceedings of the 13th International MindTrek Conference: Everyday Life in the Ubiquitous Era
Proceedings of the seventh ACM conference on Creativity and cognition
Contact through canvas: an entertaining encounter
Personal and Ubiquitous Computing
Children and 'smart' technologies: can children's experiences be interpreted and coded?
Proceedings of the 23rd British HCI Group Annual Conference on People and Computers: Celebrating People and Technology
The development and evaluation of a survey to measure user engagement
Journal of the American Society for Information Science and Technology
Multimodal interaction with speech and physical touch interface in a media center application
Proceedings of the International Conference on Advances in Computer Enterntainment Technology
Using affective trajectories to describe states of flow in interactive art
Proceedings of the International Conference on Advances in Computer Enterntainment Technology
Developing practical tools for user experience evaluation: a case from mobile news journalism
European Conference on Cognitive Ergonomics: Designing beyond the Product --- Understanding Activity and User Experience in Ubiquitous Environments
Information and Management
Why it's worth the hassle: the value of in-situ studies when designing Ubicomp
UbiComp '07 Proceedings of the 9th international conference on Ubiquitous computing
Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
Dogmas in the assessment of usability evaluation methods
Behaviour & Information Technology
Needs, affect, and interactive products - Facets of user experience
Interacting with Computers
Editorial: Modelling user experience - An agenda for research and practice
Interacting with Computers
Measuring the dynamics of remembered experience over time
Interacting with Computers
International Journal of Human-Computer Studies
Symmetry and aesthetics in website design: It's a man's business
Computers in Human Behavior
An integrated model of interaction experience for information retrieval in a Web-based encyclopaedia
Interacting with Computers
User acceptance of hedonic information systems
MIS Quarterly
From Mice to Men - 24 Years of Evaluation in CHI
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Enhancing user experience through pervasive information systems: The case of pervasive retailing
International Journal of Information Management: The Journal for Information Professionals
Using behavioral patterns to assess the interaction of users and product
International Journal of Human-Computer Studies
The measurability and predictability of user experience
Proceedings of the 3rd ACM SIGCHI symposium on Engineering interactive computing systems
Designing highly engaging ebook experiences for kids
TPDL'11 Proceedings of the 15th international conference on Theory and practice of digital libraries: research and advanced technology for digital libraries
Recognizing bodily expression of affect in user tests
ACII'11 Proceedings of the 4th international conference on Affective computing and intelligent interaction - Volume Part II
Towards an engaging e-reading experience
Proceedings of the 4th ACM workshop on Online books, complementary social media and crowdsourcing
Shape-changing interfaces: a review of the design space and open research questions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Becoming-sound: affect and assemblage in improvisational digital music making
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Rethinking statistical analysis methods for CHI
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Values in action (ViA): combining usability, user experience and user acceptance
CHI '12 Extended Abstracts on Human Factors in Computing Systems
Designing interaction with media façades: a case study
Proceedings of the Designing Interactive Systems Conference
Computers in Human Behavior
View from a distance: comparing online and retrospective ux-evaluations
MobileHCI '12 Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services companion
Extracting user experience centered product requirements for mobile social media applications
MobileHCI '12 Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services companion
International Journal of Human-Computer Studies
Foci and blind spots in user experience research
interactions
Older people's social sharing practices in YouTube through an ethnographical lens
BCS-HCI '12 Proceedings of the 26th Annual BCS Interaction Specialist Group Conference on People and Computers
Why do I like it?: investigating the product-specificity of user experience
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Investigating a multi-faceted view of user experience
Proceedings of the 24th Australian Computer-Human Interaction Conference
Emotions, experiences and usability in real-life mobile phone use
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Changing perspectives on evaluation in HCI: past, present, and future
CHI '13 Extended Abstracts on Human Factors in Computing Systems
An implicit test of UX: individuals differ in what they associate with computers
CHI '13 Extended Abstracts on Human Factors in Computing Systems
On legitimacy: designer as minor scientist
CHI '13 Extended Abstracts on Human Factors in Computing Systems
On top of the user experience wave: how is our work changing?
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Proceedings of the 5th ACM SIGCHI symposium on Engineering interactive computing systems
Love it or hate it!: interactivity and user types
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Analyzing users' narratives to understand experience with interactive products
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Extracting usability and user experience information from online user reviews
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Measurement of momentary user experience in an automotive context
Proceedings of the 5th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Reconsidering the notion of user experience for human-centered design
HCI International'13 Proceedings of the 15th international conference on Human Interface and the Management of Information: information and interaction design - Volume Part I
International Journal of Human-Computer Studies
The dimensions of positive and negative user experiences with interactive products
DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: design philosophy, methods, and tools - Volume Part I
Proceedings of the 2013 Chilean Conference on Human - Computer Interaction
Understanding "cool" in human-computer interaction research and design
Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration
The effect of language in answering qualitative questions in user experience evaluation web-surveys
Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration
Hi-index | 0.01 |
This paper reviews how empirical research on User Experience (UX) is conducted. It integrates products, dimensions of experience, and methodologies across a systematically selected sample of 51 publications from 2005-2009, reporting a total of 66 empirical studies. Results show a shift in the products and use contexts that are studied, from work towards leisure, from controlled tasks towards open use situations, and from desktop computing towards consumer products and art. Context of use and anticipated use, often named key factors of UX, are rarely researched. Emotions, enjoyment and aesthetics are the most frequently assessed dimensions. The methodologies used are mostly qualitative, and known from traditional usability studies, though constructive methods with unclear validity are being developed and used. Many studies use self-developed questionnaires without providing items or statistical validations. We discuss underexplored research questions and potential improvements of UX research.