User experience (UX): towards an experiential perspective on product quality

  • Authors:
  • Marc Hassenzahl

  • Affiliations:
  • University of Koblenz-Landau, Germany and Åbo Akademi University, Finland

  • Venue:
  • Proceedings of the 20th International Conference of the Association Francophone d'Interaction Homme-Machine
  • Year:
  • 2008

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Abstract

User Experience (UX) is not just "old wine in new bottles". It is a truly extended and distinct perspective on the quality of interactive technology: away from products and problems to humans and the drivers of positive experience. This paper will present my particular perspective on UX and will discuss its implications for the field of Human-Computer Interaction.