Usability engineering: scenario-based development of human-computer interaction
Usability engineering: scenario-based development of human-computer interaction
Technology probes: inspiring design for and with families
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Now let's do it in practice: user experience evaluation methods in product development
CHI '08 Extended Abstracts on Human Factors in Computing Systems
User experience (UX): towards an experiential perspective on product quality
Proceedings of the 20th International Conference of the Association Francophone d'Interaction Homme-Machine
Needs, affect, and interactive products - Facets of user experience
Interacting with Computers
Experience Design: Technology for All the Right Reasons
Experience Design: Technology for All the Right Reasons
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The focus on users' needs and emotions while interacting with products is a key factor for product success. As the field of User Experience (UX) explores these needs and their fulfilment, it gains in importance against the background of the wish for human-oriented products and services. In order to avoid product failure, the UX of a product should be considered in very early stages of development when there is only a first concept or product idea. However, an empirical UX evaluation seems to be quite difficult at a time when only abstract product concepts are available. This paper presents a new method for transferring concepts into "fictitious product experiences". The method has been tried out in two studies focusing on the potential UX of new products. The results show that this new approach enables users to evaluate the potential UX of products in their daily routines. Moreover, the method is promising for identifying new product attributes and even new product ideas based on a positive UX.