Measuring usability: preference vs. performance
Communications of the ACM
Guest Editors' Introduction: Web Engineering An Introduction
IEEE MultiMedia
Assessing quality in use in a consistent way
ICWE '06 Proceedings of the 6th international conference on Web engineering
User experience (UX): towards an experiential perspective on product quality
Proceedings of the 20th International Conference of the Association Francophone d'Interaction Homme-Machine
A survey of software learnability: metrics, methodologies and guidelines
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Extending Quality in Use to Provide a Framework for Usability Measurement
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Web application evaluation and refactoring: a qualityoriented improvement approach
Journal of Web Engineering
Strategy to improve quality for software applications: a process view
Proceedings of the 2011 International Conference on Software and Systems Process
Instantiating web quality models in a purposeful way
ICWE'11 Proceedings of the 11th international conference on Web engineering
Quality models for web [2.0] sites: a methodological approach and a proposal
ICWE'11 Proceedings of the 11th international conference on Current Trends in Web Engineering
Exploring the quality in use of web 2.0 applications: the case of mind mapping services
ICWE'11 Proceedings of the 11th international conference on Current Trends in Web Engineering
Improving quality in use of web applications in a systematic way
ICWE'11 Proceedings of the 11th international conference on Current Trends in Web Engineering
Specifying process views for a measurement, evaluation, and improvement strategy
Advances in Software Engineering - Special issue on Software Quality Assurance Methodologies and Techniques
Using web quality models and a strategy for purpose-oriented evaluations
Journal of Web Engineering
A core quality model for web applications
Journal of Web Engineering
Updating quality models for evaluating new generation web applications
Journal of Web Engineering
Mockup-based navigational diagram for the development of interactive web applications
Proceedings of the 2013 International Conference on Information Systems and Design of Communication
An approach to improve the accessibility and usability of existing web system
Proceedings of the 31st ACM international conference on Design of communication
Evaluating the perceived and estimated quality in use of Web 2.0 applications
Journal of Systems and Software
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Due to the increasing interest in Web quality, usability and user experience, quality models and frameworks have become a prominent research area as a first step in evaluating them. The ISO 25010/25012 standards were recently issued which specify and evaluate software and data quality requirements. In this work we propose extending the ISO 25010 standard to incorporate new characteristics and concepts into a flexible modeling framework. Particularly, we focus on including information quality, and learnability in use characteristics, and actual usability and user experience concepts into the modeling framework. The resulting models and framework contribute towards a flexible, integrated approach to evaluate Web applications. The operability and particularly the learnability of a real Web application are evaluated using the framework.