Measuring Web Application Quality with WebQEM
IEEE MultiMedia
Ontological support for a measurement and evaluation framework
International Journal of Intelligent Systems - Aggregation Operators for Information Systems
Ontology for software metrics and indicators
Journal of Web Engineering
Organization-Oriented measurement and evaluation framework for software and web engineering projects
ICWE'05 Proceedings of the 5th international conference on Web Engineering
ICWE'10 Proceedings of the 10th international conference on Web engineering
Strategy to improve quality for software applications: a process view
Proceedings of the 2011 International Conference on Software and Systems Process
Web application evaluation and refactoring: a qualityoriented improvement approach
Journal of Web Engineering
Instantiating web quality models in a purposeful way
ICWE'11 Proceedings of the 11th international conference on Web engineering
Specifying process views for a measurement, evaluation, and improvement strategy
Advances in Software Engineering - Special issue on Software Quality Assurance Methodologies and Techniques
Using web quality models and a strategy for purpose-oriented evaluations
Journal of Web Engineering
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In the present paper we discuss a systematic approach in order to specify, measure, and evaluate quality in use, i.e., the perceived quality of software or web applications by actual users in real con-texts of use. The methodological proposal is grounded on our measurement and evaluation framework which in turn is based on the metrics and indicators ontology. In order to illustrate the pro-posal a case study for assessing the quality in use of an e-Learning application was conducted. The final results are analyzed in the light of both the consistency of the methodological support and the challenges of assessing quality in use with actual users.