Assessing quality in use in a consistent way
ICWE '06 Proceedings of the 6th international conference on Web engineering
User experience (UX): towards an experiential perspective on product quality
Proceedings of the 20th International Conference of the Association Francophone d'Interaction Homme-Machine
Extending Quality in Use to Provide a Framework for Usability Measurement
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Integrating a Usability Model into Model-Driven Web Development Processes
WISE '09 Proceedings of the 10th International Conference on Web Information Systems Engineering
ICWE'10 Proceedings of the 10th international conference on Web engineering
Strategy to improve quality for software applications: a process view
Proceedings of the 2011 International Conference on Software and Systems Process
Web application evaluation and refactoring: a qualityoriented improvement approach
Journal of Web Engineering
Improving quality in use of web applications in a systematic way
ICWE'11 Proceedings of the 11th international conference on Current Trends in Web Engineering
Using web quality models and a strategy for purpose-oriented evaluations
Journal of Web Engineering
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Web applications and their quality evaluation has been the subject of abundant research. However, models have been used mostly for the purpose of understanding, rather than improving. In this work, we propose utilizing a quality modeling framework to instantiate quality models with the specific purpose to not only to understand the current situation of an entity, but also to improve it. Our approach instantiates models for both external quality and quality in use, resulting in a requirements tree for both followed by evaluation and then combined with a mechanism to develop relationships between them. Hence, improving is driven by understanding these relationships, namely, 'depends on', and 'influences' in alignment with the ISO 25010 quality life cycle model. This is illustrated with a case study showing the underlying strategy from model instantiation to application improvement.