A design science framework for designing and assessing user experience

Authors:
Sisira Adikari;Craig McDonald;John Campbell
Affiliations:
Faculty of Information Sciences and Engineering, University of Canberra, Australia;Faculty of Information Sciences and Engineering, University of Canberra, Australia;Faculty of Information Sciences and Engineering, University of Canberra, Australia
Venue:
HCII'11 Proceedings of the 14th international conference on Human-computer interaction: design and development approaches - Volume Part I
Year:
2011

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Abstract

User Experience is a well recognized factor in design and evaluation of artifacts in Human-Computer Interaction. There are many user experience models reported in the literature to reflect this status. Techniques and instruments for managing user experience are still not sufficient. In this paper, we discuss design science research and important user experience models reported in the literature and propose an integrated design science framework for designing and assessing user experience. We also present the results of an experimental study to validate our proposed framework and the instrument employed.