Quantitative analysis in a heuristic evaluation experiment
Advances in Engineering Software
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Are Ten Participants Enough for Evaluating Information Scent of Web Page Hyperlinks?
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part I
Proceedings of the 27th ACM international conference on Design of communication
Usability evaluation of selected web portals
AIC'09 Proceedings of the 9th WSEAS international conference on Applied informatics and communications
Usability testing with total-effort metrics
ESEM '09 Proceedings of the 2009 3rd International Symposium on Empirical Software Engineering and Measurement
Using designer's effort for user interface evaluation
SMC'09 Proceedings of the 2009 IEEE international conference on Systems, Man and Cybernetics
Powerful and consistent analysis of likert-type ratingscales
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Measuring the user experience on a large scale: user-centered metrics for web applications
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Using obstructed theatre with child designers to convey requirements
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Beyond the Usability Lab: Conducting Large-scale Online User Experience Studies
Beyond the Usability Lab: Conducting Large-scale Online User Experience Studies
Editorial: Modelling user experience - An agenda for research and practice
Interacting with Computers
Model of usability evaluation of web portals based on the fuzzy logic
WSEAS Transactions on Information Science and Applications
Utility assessment in TRANSTAC: using a set of complementary methods
PerMIS '09 Proceedings of the 9th Workshop on Performance Metrics for Intelligent Systems
User experience evaluation methods: current state and development needs
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
The evaluation of an adaptive user interface model
SAICSIT '10 Proceedings of the 2010 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists
User experience evaluation metrics for usable accounting tools
SAICSIT '10 Proceedings of the 2010 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists
Design and evaluation of a multimodal interface for in-car communication systems
SAICSIT '10 Proceedings of the 2010 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists
Strategies for a creative future with computer science, quality design and communicability
HCITOCH'10 Proceedings of the First international conference on Human-computer interaction, tourism and cultural heritage
Conceptual Design of Discrete-Event Systems Using Templates
Discrete Event Dynamic Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Composition of HCI evaluation methods for hybrid virtual environments
Proceedings of the 2011 ACM Symposium on Applied Computing
The measurability and predictability of user experience
Proceedings of the 3rd ACM SIGCHI symposium on Engineering interactive computing systems
A Strategic Approach to Metrics for User Experience Designers
Journal of Usability Studies
Rent a Car in Just 0, 60, 240 or 1,217 Seconds? - Comparative Usability Measurement, CUE-8
Journal of Usability Studies
HCII'11 Proceedings of the 1st international conference on Human interface and the management of information: interacting with information - Volume Part II
HCD'11 Proceedings of the 2nd international conference on Human centered design
A design science framework for designing and assessing user experience
HCII'11 Proceedings of the 14th international conference on Human-computer interaction: design and development approaches - Volume Part I
Results of the usability and acceptance evaluation of a cardiac rehabilitation system
HCII'11 Proceedings of the 14th international conference on Human-computer interaction: users and applications - Volume Part IV
IDGD'11 Proceedings of the 4th international conference on Internationalization, design and global development
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
Mobile work efficiency: enhancing workflows with mobile devices
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part III
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part IV
Environmental Modelling & Software
DELIVER! - An educational game for teaching Earned Value Management in computing courses
Information and Software Technology
Proceedings of the 6th Audio Mostly Conference: A Conference on Interaction with Sound
Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium
Using WReSTT in SE courses: an empirical study
Proceedings of the 43rd ACM technical symposium on Computer Science Education
The million song dataset challenge
Proceedings of the 21st international conference companion on World Wide Web
Backtracking Events as Indicators of Usability Problems in Creation-Oriented Applications
ACM Transactions on Computer-Human Interaction (TOCHI)
Oscillating between extremes: a framework for mapping differing views on User eXperience
DPPI '11 Proceedings of the 2011 Conference on Designing Pleasurable Products and Interfaces
Benefits and hurdles for older adults in intergenerational online interactions
ICCHP'12 Proceedings of the 13th international conference on Computers Helping People with Special Needs - Volume Part I
Tracing the user experience of participation
Proceedings of the 30th ACM international conference on Design of communication
Evaluation of a web-based telehealth system: a preliminary investigation with seniors in New Zealand
Proceedings of the 13th International Conference of the NZ Chapter of the ACM's Special Interest Group on Human-Computer Interaction
Testing & quantifying ERP usability
Proceedings of the 1st Annual conference on Research in information technology
How can usability contribute to user experience?: a study in the domain of e-commerce
Proceedings of the South African Institute for Computer Scientists and Information Technologists Conference
Similarity in visual designs: effects on workload and performance in a railed-shooter game
ICEC'12 Proceedings of the 11th international conference on Entertainment Computing
Redesigning web sites for older adults
Proceedings of the 5th International Conference on PErvasive Technologies Related to Assistive Environments
How natural is a natural interface? An evaluation procedure based on action breakdowns
Personal and Ubiquitous Computing
Proceedings of the 10th International Conference on Advances in Mobile Computing & Multimedia
Proceedings of the 7th International Conference on Tangible, Embedded and Embodied Interaction
Engaging complexity in usability through assemblage
Communication Design Quarterly Review
On legitimacy: designer as minor scientist
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Made for sharing: HCI stories of transfer, triumph and tragedy
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Leveraging Web 2.0 and consumer devices for improving elderlies' health
HIKM '11 Proceedings of the Fourth Australasian Workshop on Health Informatics and Knowledge Management - Volume 120
Ordinary search engine users carrying out complex search tasks
Journal of Information Science
Perceived Website Aesthetics by Users and Designers: Implications for Evaluation Practice
International Journal of Technology and Human Interaction
Reviewing and Extending the Five-User Assumption: A Grounded Procedure for Interaction Evaluation
ACM Transactions on Computer-Human Interaction (TOCHI)
Usability evaluation guidelines for business intelligence applications
Proceedings of the South African Institute for Computer Scientists and Information Technologists Conference
An integrated logical context sensor for mobile web applications
Proceedings of the South African Institute for Computer Scientists and Information Technologists Conference
SERPs and ads on mobile devices: an eye tracking study for generation y
UAHCI'13 Proceedings of the 7th international conference on Universal Access in Human-Computer Interaction: user and context diversity - Volume 2
Usability of portable fire extinguisher: perspectives of ergonomics and intuitive use
DHM'13 Proceedings of the 4th International conference on Digital Human Modeling and Applications in Health, Safety, Ergonomics, and Risk Management: healthcare and safety of the environment and transport - Volume Part I
Usability assessment in the multicultural approach
DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: health, learning, playing, cultural, and cross-cultural user experience - Volume Part II
Usagame: a new methodology to support user centered design of touchscreen applications
DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: design philosophy, methods, and tools - Volume Part I
DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: web, mobile, and product design - Volume Part IV
Performance improvement of web caching in Web 2.0 via knowledge discovery
Journal of Systems and Software
Environmental Modelling & Software
Useful and motivating robots: the influence of task structure on human-robot teamwork
Proceedings of the 2014 ACM/IEEE international conference on Human-robot interaction
Personalised Information Retrieval: survey and classification
User Modeling and User-Adapted Interaction
Using Stressors in Usability Tests: Empirical Results and Practical Recommendations
International Journal of Sociotechnology and Knowledge Development
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Effectively measuring the usability of any product requires choosing the right metric, applying it, and effectively using the information it reveals. Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to do just that. Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, analyzing, and presenting the data. They provide step-by-step guidance for measuring the usability of any type of product using any type of technology. . Presents criteria for selecting the most appropriate metric for every case. Takes a product and technology neutral approach . Presents in-depth case studies to show how organizations have successfully used the metrics and the information they revealed