Usability evaluation of selected web portals

  • Authors:
  • Miloslav Hub;Michal Zatloukal

  • Affiliations:
  • Faculty of Economics and Administration, University of Pardubice, Pardubice, Czech Republic;Faculty of Economics and Administration, University of Pardubice, Pardubice, Czech Republic

  • Venue:
  • AIC'09 Proceedings of the 9th WSEAS international conference on Applied informatics and communications
  • Year:
  • 2009

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Abstract

This paper presents results of the usability evaluation performed according to the methodology of fuzzy usability evaluation that was presented in the previous research of the authors. As a result of a particular evaluation, a usability score is obtained. The score combines various factors affecting the usability of target system. The authors demonstrate the methodology on the example of usability evaluation of Information Systems of Public administration - Web portals. Paper includes results of the case study, its analysis, validation and conclusions.