User-centered design, activity-centered design, and goal-directed design: a review of three methods for designing web applications

  • Authors:
  • Ashley Williams

  • Affiliations:
  • Bridgeline Software, Woburn, MA, USA

  • Venue:
  • Proceedings of the 27th ACM international conference on Design of communication
  • Year:
  • 2009

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Abstract

When conducting research with users in order to design web applications, the practitioner has a variety of methods from which to choose. This paper examines three such methods'User-Centered Design (UCD), Goal-Directed Design (GDD), and Activity-Centered Design (ACD)'in terms of their foundations, processes, and deliverables.