Global and intercultural user-interface design
The human-computer interaction handbook
Linguistic and Cultural Differences in Information Categorization and Their Impact on Website Use
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 05
Online card sorting: as good as the paper version
Proceedings of the 13th Eurpoean conference on Cognitive ergonomics: trust and control in complex socio-technical systems
AutoCardSorter: designing the information architecture of a web site using latent semantic analysis
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
IDGD '09 Proceedings of the 3rd International Conference on Internationalization, Design and Global Development: Held as Part of HCI International 2009
Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
My favorites (bookmarks) schema: one solution to online information storage and retrieval
Proceedings of the 2013 International Conference on Information Systems and Design of Communication
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The card sort technique has many uses in HCI research and practice. Card sorts have traditionally been conducted with physical cards but now programs are available for this task. It is unclear if results from an online version of this technique are as reliable as the "oncard" version. This paper presents a study comparing oncard and online versions of the card sort technique for card set reflecting the information architecture (IA) of two website domains (museum and news sites). No differences were found between the two versions. However, the online version took significantly longer for participants than the oncard version, particularly for non-native English speakers. The card sort technique was also able to reveal cultural differences between mental models of British, Chinese and Indian participants of the IAs of both museum and news websites and showed that all participants have mental models that differ substantially from the typical IAs of websites in these domains.