Information retrieval interaction
Information retrieval interaction
Task complexity affects information seeking and use
Information Processing and Management: an International Journal
Real life, real users, and real needs: a study and analysis of user queries on the web
Information Processing and Management: an International Journal
Web search behavior of Internet experts and newbies
Proceedings of the 9th international World Wide Web conference on Computer networks : the international journal of computer and telecommunications netowrking
Proceedings of the 6th international conference on Intelligent user interfaces
WebEyeMapper and WebLogger: tools for analyzing eye tracking data collected in web-use studies
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Using terminological feedback for web search refinement: a log-based study
Proceedings of the 26th annual international ACM SIGIR conference on Research and development in informaion retrieval
Evaluating implicit measures to improve web search
ACM Transactions on Information Systems (TOIS)
Conceptual framework for tasks in information studies: Book Reviews
Journal of the American Society for Information Science and Technology
Accurately interpreting clickthrough data as implicit feedback
Proceedings of the 28th annual international ACM SIGIR conference on Research and development in information retrieval
Exploratory search: from finding to understanding
Communications of the ACM - Supporting exploratory search
A field study characterizing Web-based information-seeking tasks
Journal of the American Society for Information Science and Technology
Investigating behavioral variability in web search
Proceedings of the 16th international conference on World Wide Web
Search characteristics in different types of Web-based IR environments: Are they the same?
Information Processing and Management: an International Journal
Handbook of Usability TestingXXX: Howto Plan, Design, and Conduct Effective Tests
Handbook of Usability TestingXXX: Howto Plan, Design, and Conduct Effective Tests
A faceted approach to conceptualizing tasks in information seeking
Information Processing and Management: an International Journal
Standard parameters for searching behaviour in search engines and their empirical evaluation
Journal of Information Science
Web Information Retrieval Support Systems: The Future of Web Search
WI-IAT '08 Proceedings of the 2008 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology - Volume 03
Exploratory Search
What users see - Structures in search engine results pages
Information Sciences: an International Journal
Designing exploratory search tasks for user studies of information seeking support systems
Proceedings of the 9th ACM/IEEE-CS joint conference on Digital libraries
Patterns of query reformulation during Web searching
Journal of the American Society for Information Science and Technology
Using the taxonomy of cognitive learning to model online searching
Information Processing and Management: an International Journal
Search User Interfaces
Analyzing and evaluating query reformulation strategies in web search logs
Proceedings of the 18th ACM conference on Information and knowledge management
Analysis of multiple query reformulations on the web: The interactive information retrieval context
Information Processing and Management: an International Journal
How are we searching the World Wide Web? A comparison of nine search engine transaction logs
Information Processing and Management: an International Journal - Special issue: Formal methods for information retrieval
Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
An exploration of the relationships between work task and interactive information search behavior
Journal of the American Society for Information Science and Technology
Search-logger analyzing exploratory search tasks
Proceedings of the 2011 ACM Symposium on Applied Computing
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Web search engines have become the dominant tools for finding information on the Internet. Owing to their popularity, users of all educational backgrounds and professions use them for a wide range of tasks, from simple look-up to rather complex information-seeking needs. This paper presents the results of a study that investigates the behavioural search characteristics of ordinary Web search engines users. The aim of the study was to investigate (1) what makes complex search tasks distinct from simple search tasks and whether it is possible to find simple measures for describing their complexity, and (2) whether successful searchers show different search behaviours than unsuccessful searchers and whether good searchers can be identified via simple measures. The study included 56 ordinary Web users who carried out a set of 12 search tasks using current commercial search engines. Their behaviour was logged with the Search-Logger tool. The results confirm that the behaviour in the case of complex search tasks has significantly different inherent characteristics than in the case of simple search tasks. This can be proven by using simple measures such as task time, number of queries, or number of browser tabs used. We also observed that it is difficult to distinguish successful from unsuccessful search behaviour simply by using these measures. The implications of our findings for search engine vendors are discussed. The results of this study with a sample of ordinary users are insofar unique as they are valid for a wider population while most studies in the field are usually done using convenience samples such as university students.