A mathematical model of the finding of usability problems
INTERCHI '93 Proceedings of the INTERCHI '93 conference on Human factors in computing systems
Usability inspection methods
Usability Metrics: Tracking Interface Improvements
IEEE Software
Universal Access in the Information Society
Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics
Framework for Healthcare4Life: a ubiquitous patient-centric telehealth system
Proceedings of the 11th International Conference of the NZ Chapter of the ACM Special Interest Group on Human-Computer Interaction
Mobile games for elderly healthcare
Proceedings of the 11th International Conference of the NZ Chapter of the ACM Special Interest Group on Human-Computer Interaction
Designing a web-based telehealth system for elderly people: An interview study in New Zealand
CBMS '11 Proceedings of the 2011 24th International Symposium on Computer-Based Medical Systems
Evaluation of a social web-based telehealth system
Proceedings of the 24th Australian Computer-Human Interaction Conference
An online social-networking enabled telehealth system for seniors: a case study
AUIC '13 Proceedings of the Fourteenth Australasian User Interface Conference - Volume 139
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Home telehealth systems are gaining popularity among seniors, but they are mostly doctor centric, focused on managing diseases instead of preventing them, and do not take into account the social needs of the users. Increasing numbers of seniors going online opens up opportunities to address the shortcomings of current telehealth systems. We have developed a patient-centric, web-based telehealth system which uses Web 2.0 technologies to add social support and user defined content. In this study, we have evaluated the functionalities, usability and user interface of the functional prototype with eight seniors of age range 67 to 90 by using a multi-method approach involving individual walkthrough, system usability scale (SUS), protocol analysis and interviews. Overall, users were satisfied with the usability of the system and functionalities promoting exercises and supporting weight management were in most demand. The evaluation of our prototype demonstrates that combining telehealth functionalities with social component and user-generated content is a promising way to enable users to proactively manage and improve their health.