Information revelation and privacy in online social networks
Proceedings of the 2005 ACM workshop on Privacy in the electronic society
Persuasive system design: state of the art and future directions
Proceedings of the 4th International Conference on Persuasive Technology
The Factor Structure of the System Usability Scale
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Framework for Healthcare4Life: a ubiquitous patient-centric telehealth system
Proceedings of the 11th International Conference of the NZ Chapter of the ACM Special Interest Group on Human-Computer Interaction
Internet use and depression among older adults
Computers in Human Behavior
Designing a web-based telehealth system for elderly people: An interview study in New Zealand
CBMS '11 Proceedings of the 2011 24th International Symposium on Computer-Based Medical Systems
Evaluation of a web-based telehealth system: a preliminary investigation with seniors in New Zealand
Proceedings of the 13th International Conference of the NZ Chapter of the ACM's Special Interest Group on Human-Computer Interaction
ACSC '11 Proceedings of the Thirty-Fourth Australasian Computer Science Conference - Volume 113
Leveraging Web 2.0 and consumer devices for improving elderlies' health
HIKM '11 Proceedings of the Fourth Australasian Workshop on Health Informatics and Knowledge Management - Volume 120
Evaluation of web 2.0 technologies for developing online telehealth systems
HIKM '12 Proceedings of the Fifth Australasian Workshop on Health Informatics and Knowledge Management - Volume 129
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The past decade has seen healthcare costs rising faster than government expenditure in most developed countries. Various telehealth solutions have been proposed to make healthcare services more efficient and cost-effective. However, existing telehealth systems are focused on treating diseases instead of preventing them, suffer from high initial costs, lack extensibility, and do not address the social and psychological needs of patients. To address these shortcomings, we have employed a user-centred approach and leveraged Web 2.0 technologies to develop Healthcare4Life (HC4L), an online telehealth system targeted at seniors. In this paper, we report the results of a 6-week user study involving 43 seniors aged 60 and above. The results indicate that seniors welcome the opportunity of using online tools for managing their health, and that they are able to use such tools effectively. Functionalities should be tailored towards individual needs (health conditions). Users have strong opinions about the type of information they would like to submit and share. Social networking functionalities are desired, but should have a clear purpose such as social games or exchanging information, rather than broadcasting emotions and opinions. The study suggests that the system positively changes the attitude of users towards their health management, i.e. users realise that their health is not controlled by health professionals, but that they have the power to positively affect their well-being.