Model of usability evaluation of web portals based on the fuzzy logic

  • Authors:
  • Miloslav Hub;Michal Zatloukal

  • Affiliations:
  • Faculty of Economics and Administration, University of Pardubice, Pardubice, Czech Republic;Faculty of Economics and Administration, University of Pardubice, Pardubice, Czech Republic

  • Venue:
  • WSEAS Transactions on Information Science and Applications
  • Year:
  • 2010

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Abstract

This paper presents a model of usability evaluation based on fuzzy logic which results from a need to establish a common approach to deal with the usability evaluation of various kinds of systems. The model definition arises from the methodology of fuzzy usability evaluation that was presented in the previous research of the authors. As a result of a particular evaluation, usability score is obtained. The score combines various factors affecting the usability of target system. The authors demonstrate the model on the example of usability evaluation of Web portals. Paper also includes results and analysis of the case study and validation of the proposed model.