How probes inform and influence the design process

Authors:
Andrés Lucero;Tatiana Lashina;Elmo Diederiks;Tuuli Mattelmäki
Affiliations:
Eindhoven University of Technology, MB Eindhoven, the Netherlands;Philips Research Eindhoven, AA Eindhoven, the Netherlands;Philips Research Eindhoven, AA Eindhoven, the Netherlands;University of Art and Design Helsinki, Helsinki, Finland
Venue:
DPPI '07 Proceedings of the 2007 conference on Designing pleasurable products and interfaces
Year:
2007

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Abstract

Design and research practitioners have applied probes in their design processes to find new ways of understanding user experience, allowing them to obtain a better understanding of their users and to inspire their designs. Usually in design practice and research, project leaders and managers expect an ultimate solution emerging as a result of probing. However, in most cases such a direct connection is not evident as probes inform and influence the design process in many different ways. We provide illustrative examples of these ways based on a study related to bathroom use for a lighting system. We present a generalization of our findings on how probes can help inform other design processes.